Supervisor IFP Station

Sun Country Airlines 2021 • Bullhead City, AZ

7d • $43,000 - $53,000 • Onsite

About The Position

Sun Country Airlines is seeking a Station Supervisor for Laughlin Airport to be responsible for quality assurance and training of the ground handling vendor, directly oversees the Laughlin based Ground Service Representatives, collaborates with other internal and external stakeholders.

Requirements

• Associate degree or equivalent experience preferred
• Five or more years of airline experience
• Strong customer focus, leadership skills and attention to detail
• Ability to work efficiently under time constraints
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office
• Must be able to obtain IFP SIDA badge.

Nice To Haves

• Previous management experience

Responsibilities

• Build and maintain a professional rapport with department heads of casino flight programs
• Oversee quality assurance and training of ground handling vendor
• Maintain and distribute Laughlin airport schedule to all stakeholders
• Develops Ground Service Representatives to highest level of service
• Manages schedule, training, and payroll of Ground Service Representatives
• Manage disruptions and customer complaints
• Act as a liaison for other Sun Country Airlines operational departments as needed
• Works closely with Sr. Manager of Charter Sourcing and Operations to ensure contractual obligations are met for Riverside, Caesars, and other programs as contracted
• Works closely with other operational departments to ensure compliance, training, and safety and security requirements are met
• Attend airport required meetings such as tenant, planning, and disaster preparedness
• Attend TSA meetings, and emergency plan
• Reasonable suspicion or post-accident drug/alcohol testing
• Ensure outstation supplies are sent for Riverside, Caesars and others as needed
• Assist with other departmental directives and initiatives as necessary
• Any other duties assigned by management

Benefits

• Comprehensive benefit package including dental and vision PPO and high-deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees