Station Operator (s)

Hitachi-posted 9 months ago

Full-time • Entry Level

Onsite • Honolulu, HI

Electrical Equipment, Appliance, and Component Manufacturing

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Hitachi Honolulu JV (HHJV) is looking for an enthusiastic self-motivated Station Operator to work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City, HI.

Provide direct, front line customer service to Hitachi Rail customers, including listening to, understanding and offering solutions to customers' questions, concerns, and complaints
Offer customers accurate, helpful travel and transit system-related information
Provide assistance to customers in the use of ticket equipment
Explain to customers various options and policies
Monitor the proper operation of elevators and escalators
Observe and report on overall station conditions, including failures, outages, defects, emergency response situations, and unusual or suspicious occurrences
Direct customers during busy peak times
Assist with emergency station and train evacuations
Request police and/or medical assistance, as needed; and perform related work.

Excellent customer service skill
Two (2) + years of experience in customer service or equivalent education and work experience.
Ability to use computers and tablets
Able to distinguish colors

Three or more years of experience of customer service.
Second language skills desired but not required.

Competitive Pay
Medical, Dental and Vision Insurance
Short & Long Term Disability
Life & Accident Insurance
Retirement Savings Plan
Paid Vacation
Training and Development opportunities

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Station Operator (s)

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