Station Agent Lead

Grant Aviation•Dillingham, AK

About The Position

This position is based in [Location] where you will be scheduled to work on a two-week rotation. In the role of Station Agent Lead, you will oversee and support the ramp service agents (RSAs) to carry out all functions of the ramp, including opening and closing operations, meeting, loading, and offloading aircraft, processing luggage and freight, and assisting passengers with special needs. The Station Agent Lead manages flight schedules, routing, and passenger and freight loading operations, as well as overall ramp supervision and safety reporting activities. Leadership skills are key in this role as you will help guide, motivate, and train up your team.

Requirements

Excellent communication and interpersonal skills
Self-motivated and solution oriented to anticipate the needs of others in a fast-paced environment
General comfort with Microsoft Office applications
A commitment to respectful and effective customer service
Ability & knowledge to inspect and operate heavy equipment
Carrying oneself with integrity, professionalism, and resourcefulness always
High school diploma or equivalent
Valid driver's license and acceptable driving record
Ability to pass a 10-year background check and to work in the US
Ability to frequently lift and/or move up to 70 pounds
Subject to the 12-month training requirements for hazmat
Ability to learn and operate a computerized reservation system
Ability to perform tasks within parameters specified by various regulatory agencies

Responsibilities

Oversee and support the ramp service agents (RSAs)
Carry out all functions of the ramp, including opening and closing operations, meeting, loading, and offloading aircraft, processing luggage and freight, and assisting passengers with special needs
Manage flight schedules, routing, and passenger and freight loading operations
Overall ramp supervision and safety reporting activities
Help guide, motivate, and train up your team