FT State Tested Nursing Assistant (STNA) for Home Care (Private Duty, Home Health or Hospice Experience)

Cleveland • Middleburg Heights, OH

5d

About The Position

We are looking for a special individual with a great mix of compassion and desire to grow professionally and personally. Are you an experienced and caring STNA with home health, private duty, or hospice experience? We have a unique position with a mix of direct patient care, some office and training responsibilities. We are specifically looking for someone who has a lot of flexibility in their schedule and can work 40 hours or more per week, mostly Monday thru Friday but also some weekends. Job Responsibilities Rapid Response & Readiness 40+ work hours must be completed during the following on-call schedule: Monday thru Friday 7:00 am to 11:00 pm Every other Saturday and Sunday 7:00 am to 11:00 pm On rare occasions, the field staff coordinator may be asked to complete an overnight shift if patient safety is at risk and all other coverage options have been exhausted Be prepared to leave for a shift within 15 minutes during on-call hours (BrightStar will schedule shifts as far in advance as possible). Maintain readiness by ensuring: o Uniform and ID badge are worn o Childcare is pre-arranged o Cell phone is charged, and ringer is on o Transportation is available o Equipment and necessary supplies are always accessible § Support BrightStar office operations when not assigned to field shifts Direct Client Care & Clinical Support § Deliver hands-on and hands-off care per the client's personalized plan, including: o Personal hygiene (bathing, grooming, dressing, toileting) o Mobility assistance (transfers, range of motion, walking) o Nutrition and environment (feeding, meal prep, light housekeeping, linen changes) o Vital signs, intake/output, medication support, and skin care § Provide transportation to appointments, shopping, and outdoor activities § Observe and document changes in client condition; report to Director of Nursing § Uphold infection control standards and ensure a safe and respectful care environment § Respond appropriately to emergencies and use equipment safely § Embody BrightStar's core values: Positive Energy, Professionalism, and Going Above & Beyond § Ensure every interaction reflects a "Perfect 10" experience Administrative Support § Conduct caregiver introductions and assist with new client intakes § Support onboarding of new employees and assess field staff competency § Provide training and education to ensure care meets BrightStar standards § Participate in performance improvement and client teaching activities Assist with scheduling, phone support, and general office operationsJob Qualifications & Requirements Education & Experience · High school diploma or GED · Current and unrestricted State Tested Nursing Assistant (STNA) registration with Ohio · Preferred: Associate or bachelor's degree (or actively pursuing) · Minimum of three (3) years of personal care experience, including at least one (1) year as an STNA · Preferred: One (1) year experience in a home health agency or healthcare management Compliance & Confidentiality · Ability to handle confidential information and enter into confidentiality agreements · Ensures security of client medical information and BrightStar office data · Adheres to BrightStar Care policies, HIPAA regulations, and client rights · Ability to pass drug screening, background check, and criminal record clearance upon hire and ongoing Communication & Collaboration · Excellent customer service and tactful communication with clients, staff, and community partners · Strong verbal and written communication skills; able to express ideas clearly in English · Works collaboratively and contributes to a team-oriented culture · Treats others with courtesy and respect; maintains a positive public image Professional Competencies · Empathy, active listening, and commitment to compassionate care · Critical thinking and problem-solving in dynamic situations · Strong organizational skills with attention to detail · Effective time management and ability to multitask · Self-directed and adaptable; able to work independently or within a team · Technologically proficient; comfortable with Microsoft Office (Excel, Word, PowerPoint, Outlook) and EMR platforms Availability & Health Requirements · Flexible schedule with availability for on-call coverage as needed within assigned territory and surrounding region · Valid driver's license, reliable transportation, and current auto insurance · Willingness to travel daily throughout the assigned territory, including weekends, evenings, and holidays · Current CPR certification · Negative TB skin test or chest x-ray (within past 12 months) · Up-to-date vaccinations: Influenza, COVID-19, Tetanus, Diphtheria, Pertussis, Rubella, Varicella, MMR, Hepatitis B Company Benefits At BrightStar Care® we value our employees and care about their well-being. We treat our employees like our best clients and strive to provide great benefits. We are proud to offer you the opportunity to pursue your passion and provide you the recognition and benefits you deserve. Compensation Competitive salary Weekly pay w/direct deposit Bonuses Employee referral bonuses Employee of the month bonuses Performance based bonuses Weekly incentives Insurance Medical Dental Vision Supplemental insurance including Short-term Disability, Accident, Critical Illness, and Life Insurance Time off Earned paid time off (PTO) Paid bereavement leave Birthday PTO Education Training and continuing education opportunities Paid professional development Free online training resources Wellness and Perks Free family membership to the local Rec center Exclusive employee discount and gift card programs Monthly employee appreciation activities Free FOOD!...AND SO MUCH MORE! Why Work for BrightStar Care? We offer a variety of in-home and facility-based assignments with a variety of cases, procedures and treatments We offer a flexible schedule with weekend and evening opportunities We promote from within and offer many opportunities for career/professional growth We have mobile time tracking and care notes, which means you can easily clock in and out We seek employees who are not afraid to shape the future of our business We're a nationally recognized home care brand with local community roots (every BrightStar Care® location is independently owned and operated) You can be part of a team that includes RN oversight on every case Lastly, we're minority- and female-owned, which makes us simply different...in a VERY GOOD WAY! Join the best and brightest! You will be working with one of the most prestigious brands in the industry. The BrightStar Care brand is HomeCare Pulse Employer of Choice and has earned the Joint Commission Enterprise Champion for Quality award for 10 YEARS RUNNING! (Over 95% of BrightStar locations are Joint Commission accredited or in process.)

Requirements

• High school diploma or GED
• Current and unrestricted State Tested Nursing Assistant (STNA) registration with Ohio
• Minimum of three (3) years of personal care experience, including at least one (1) year as an STNA
• Ability to handle confidential information and enter into confidentiality agreements
• Ensures security of client medical information and BrightStar office data
• Adheres to BrightStar Care policies, HIPAA regulations, and client rights
• Ability to pass drug screening, background check, and criminal record clearance upon hire and ongoing
• Excellent customer service and tactful communication with clients, staff, and community partners
• Strong verbal and written communication skills; able to express ideas clearly in English
• Works collaboratively and contributes to a team-oriented culture
• Treats others with courtesy and respect; maintains a positive public image
• Empathy, active listening, and commitment to compassionate care
• Critical thinking and problem-solving in dynamic situations
• Strong organizational skills with attention to detail
• Effective time management and ability to multitask
• Self-directed and adaptable; able to work independently or within a team
• Technologically proficient; comfortable with Microsoft Office (Excel, Word, PowerPoint, Outlook) and EMR platforms
• Flexible schedule with availability for on-call coverage as needed within assigned territory and surrounding region
• Valid driver's license, reliable transportation, and current auto insurance
• Willingness to travel daily throughout the assigned territory, including weekends, evenings, and holidays
• Current CPR certification
• Negative TB skin test or chest x-ray (within past 12 months)
• Up-to-date vaccinations: Influenza, COVID-19, Tetanus, Diphtheria, Pertussis, Rubella, Varicella, MMR, Hepatitis B

Nice To Haves

• Associate or bachelor's degree (or actively pursuing)
• One (1) year experience in a home health agency or healthcare management

Responsibilities

• Rapid Response & Readiness
• Support BrightStar office operations when not assigned to field shifts
• Deliver hands-on and hands-off care per the client's personalized plan
• Provide transportation to appointments, shopping, and outdoor activities
• Observe and document changes in client condition; report to Director of Nursing
• Uphold infection control standards and ensure a safe and respectful care environment
• Respond appropriately to emergencies and use equipment safely
• Embody BrightStar's core values: Positive Energy, Professionalism, and Going Above & Beyond
• Ensure every interaction reflects a "Perfect 10" experience
• Conduct caregiver introductions and assist with new client intakes
• Support onboarding of new employees and assess field staff competency
• Provide training and education to ensure care meets BrightStar standards
• Participate in performance improvement and client teaching activities
• Assist with scheduling, phone support, and general office operations

Benefits

• Competitive salary
• Weekly pay w/direct deposit
• Bonuses
• Employee referral bonuses
• Employee of the month bonuses
• Performance based bonuses
• Weekly incentives
• Medical
• Dental
• Vision
• Supplemental insurance including Short-term Disability, Accident, Critical Illness, and Life Insurance
• Earned paid time off (PTO)
• Paid bereavement leave
• Birthday PTO
• Training and continuing education opportunities
• Paid professional development
• Free online training resources
• Free family membership to the local Rec center
• Exclusive employee discount and gift card programs
• Monthly employee appreciation activities
• Free FOOD!...AND SO MUCH MORE!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees