State Manager, Program Standards and Learning

Communities in School Nevada•Las Vegas, NV

About The Position

The State Manager, Program Standards and Learning manages Site Coordinator (SC) standards and learning across the state organization and its affiliates. Tasked with increasing the effectiveness and quality of our program, they evaluate trends in SC knowledge and resources and strategize alongside affiliate leadership teams to develop and improve the training, tools, resources, and ongoing support for SCs to be successful in their roles. The SMPSL likewise oversees and guides the standards and development of the Academy program, collaborating with affiliates to ensure both SCs and Academy teachers have the tools and training to implement the program at a high quality. The SMPSL is part of the Integrated Student Supports (ISS) Program Standards & Learning team.

Requirements

Minimum 5 years of experience in social service programs preferred
Minimum 3 years of coaching, mentoring, managing, or supporting adult learners preferred
Experience working in education programs or school settings
3-5 years of program development experience preferred
Experience working with children and adolescents and knowledge of trends and standards affecting the CIS program
Bachelor’s degree from an accredited college or university, or certification in a specialty area, or equivalent and relevant experience combined
High level of interpersonal and communication skills (written and oral communication) a must.
Excellent training and program development skills.
Sensitivity to needs of youth and diverse populations.
Experience utilizing data to inform decision making
A high level of computer literacy required, including familiarity with the Microsoft Office Suite,particularly Word and Excel.
Project management skills
Understanding of K-12 public education landscape
Understanding of grants and grant programming
Must be able to pass a criminal background check, possible fingerprinting, and drug screen.
Travel required across the State or Travel required to and from school sites

Responsibilities

Standardize Program Quality
Support and manage the quality and fidelity of implementation of our Integrated Student Supports (ISS)model, collaborating across affiliates to ensure the ISS program is implemented with fidelity
Establish and maintain Site Coordinator (SC) standards across all SC role levels and tiers
Establish and maintain Academy program standards
Align to national standards and accreditation
Advise SDPSL on necessary Program Manager/Director alignment to reinforce the program quality andfidelity standards of SCs
Facilitate Site Coordinator Training
Lead the development and support affiliate training leads with the implementation of Site Coordinator training – establish and manage onboarding, yearly learning and development scope, and differentiation opportunities for varying skill levels of SCs
Standardize and support implementation of performance evaluation metrics and objects that reinforce fidelity and quality of programs
Build Level-Up trainings - transition supports between Site Coordinator levels
Conduct or broker 1-2 days of in-person training per affiliate each year, which can be tied to scheduled affiliate trainings (such as Back to School Summits) or can be stand-alone
Conduct or broker ongoing virtual training for each affiliate each year
Facilitate the Site Coordinator Training All Affiliates Team, a collaborative space for SC training leads from each affiliate to meet, at minimum, quarterly.
Oversee the work of affiliate training leads to ensure Site Coordinator training meets standards and provide for the quality development of SCs
Develop and implement a system to evaluate SC strengths and gaps at the org-wide and affiliate level; use data to plan for and support affiliate training leads to strengthen SC effectiveness
Facilitate Academy Training
Facilitate the Academy All Affiliates Team, a collaborative space for Academy leads from each affiliateto meet, at minimum, quarterly.
Develop a system to oversee and provide feedback on the work of affiliate Academy leads to ensure Site Coordinator and/or Academy teacher training meets standards and provides for the quality development of SCs and Academy teachers
Develop and implement a system to evaluate Academy strengths and gaps at the org-wide and affiliate level; utilize data to plan for and support affiliate training leads to strengthen SC effectiveness
Build Knowledge Management Resources & LMS Trainings
Expand Site Coordinator and Academy training, tools, and resources as digital resources and virtual learning sessions, building on and expanding in-person trainings
Create and build onto the digital repository of Site Coordinator trainings (housed in org-wide Learning Management System)
Expand the digital repository of Site Coordinator tools and resources
Create and build onto the digital repository of Academy trainings (housed in LMS)
Expand the digital repository of Academy tools and resources
Collaborate with Cross-Functional Teams
Collaborate with the State Data Director and the data team to meaningfully incorporate data training throughout SC training and to improve the quality and effectiveness of data training for program staff; collaborate with the data team to continuously improve the effectiveness of programming
Collaborate with other program staff at the affiliate, state, or national level