State Mail Carrier - CR614

Virginia Information Technologies Agency•Richmond, VA

18h•Onsite

About The Position

The DGS Office of State Mail Services (OSMS) is looking for a qualified candidate to join our team as a State Mail Carrier. In this role, you will deliver and collect inbound and outbound mail for approximately 90 state government entities that provide essential services across the Commonwealth. Your route will cover Capitol Square and the surrounding Richmond area. This position also requires enhanced mail screening and security responsibilities, including operating an X-ray scanner and working within a secure contaminant room. You will ensure full compliance with USPS and state regulations governing mail operations. OSMS provides secure, reliable, and cost-effective mail and shipping services that support the day-to-day operations of Commonwealth agencies at the seat of government. Our work helps ensure information, resources, and public funds move safely and efficiently to where they are needed most. We value teamwork, accountability, and pride in a job well done. Our goal is simple: to be a trusted partner known for reliability, integrity, and continuous improvement. At OSMS, every role matters, and every delivery makes a difference. We use modern mail processing equipment and clear procedures to handle high volumes with accuracy and care. Team members receive ongoing training and are supported in maintaining high standards for safety, security, and service. We also provide guidance and training to agencies to help them choose the right mail and shipping solutions for their needs. Our staff collects, processes, and delivers mail using dedicated OSMS vehicles and works directly with the agencies we serve every day. The work can be physically demanding, but it is meaningful, steady, and essential to keeping government running smoothly. This role is well-suited for individuals who enjoy staying active, working independently with occasional customer service interactions, and spending time outdoors.

Requirements

Valid Virginia driver’s license (or able to obtain VA license within 60 days of employment) and the ability to safely operate a vehicle in congested downtown environments.
Familiarity with chain of custody or a similar process documenting proper receipt and handling.
Familiarity with sorting, routing, and receiving items.
Ability to maintain confidentiality and handle sensitive information discreetly.
Ability to assess potentially harmful or suspicious mail and exercise sound judgment, discretion, and situational awareness.
Strong attention to detail, including the ability to maintain precision under time constraints or high-volume conditions.
Strong communication and interpersonal skills, including a commitment to excellent customer service and the ability to maintain professionalism when faced with stressful or unexpected situations.
Strong time management skills, including flexibility to adapt to schedule or route changes due to weather, agency needs, or operational priorities.
Ability to work outdoors in varying weather conditions while maintaining service quality.
Good manual dexterity, visual acuity, ability to distinguish color, and physical stamina to lift 20–50 pounds, stand for extended periods, bend, stoop, and operate mail and screening equipment safely and effectively.
Pass a fingerprint-based criminal background check.
Pass a DMV driving records check.
Confirmation of eligibility to work will be required at time of hire.

Nice To Haves

Knowledge of USPS regulations, postal inspection, safety practices, and security methods used in handling sensitive mail and contents.
Experience in day-to-day mail receiving and distribution logistics.
Experience using mail metering or other automated mailing equipment.
Experience in security, law enforcement, inspection, or other safety-sensitive environments.
Experience providing customer service in a government or public service environment.

Responsibilities

Receive and distribute USPS mail and interagency departmental mail along your assigned route, ensuring timely and accurate processing.
Apply postage to collected mail with high-speed postage meters.
Tracks postage cost by meter accounting system using appropriate cost centers and budget codes.
Maintain accurate scanner log for Delivery and Pick up.
Process mail using specialized equipment in a controlled setting to detect harmful devices, chemicals, etc., wearing protective outerwear.
Adhere to stringent security and inspection guidelines.
Assist agency personnel in understanding mail handling processes sensitive issues.

Benefits

Excellent health benefits at affordable pricing
Pre-tax spending accounts
Paid life insurance
Paid Short- and Long-Term Disability benefits
Paid holidays
Vacation and other leave benefits
Wellness programs
State retirement plan with options for tax-deferred retirement savings including employer matching
Supplemental bus passes, ride share, or parking
Qualifying employer for the Public Service Loan Forgiveness Program