State Long Term Care Ombudsman

State of New Mexico • Santa Fe, NM

325d

About The Position

The State Long-Term Care Ombudsman position is mandated by the Older Americans Act and is designated by the Aging and Long-Term Services Department Cabinet Secretary. Ombudsmen provide information and assistance, advocacy, training, and education to strengthen the long-term care system.

Responsibilities

• Investigate complaints concerning the health, safety, welfare, and rights of long-term care residents
• Provide resident-directed assistance to resolve complaints to the satisfaction of the residents of long-term care services
• Manage the statewide operations of the Ombudsman Program
• Recruit, train, supervise, and evaluate employees and volunteers to provide Ombudsman representatives in long-term care facilities, including nursing homes and assisted living facilities

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support