State and Local Government - Training Lead, Senior Consultant

Guidehouse•Nashville, TN

About The Position

Develop and execute the training strategy and curriculum for the IT system implementation, ensuring alignment with project goals and timelines. Create and manage training materials (e.g., guides, templates, e-learning modules) using established standards and branding. Coordinate training logistics, including scheduling sessions, managing facilities/technology, and ensuring readiness of training environments. Facilitate and oversee training delivery, which may include instructor-led sessions, virtual training, and hands-on simulations. Conduct training needs assessments to identify roles requiring training and retraining, and map roles to appropriate learning paths. Collaborate with SMEs and functional teams to validate content and ensure accuracy of training data for exercises. Monitor and evaluate training effectiveness, collect feedback, and implement improvements for continuous learning. Support building a strategic training and development plan Write, rewrite and edit deliverables for training content, print and digital such as key messages, web content, social media posts, email newsletters, news releases, and infographics Act as final editor and quality control check on all deliverables Perform all checks on 508 compliance on all deliverables and make appropriate corrections Adhere to, maintain, and expand style guide Explain complex information in a clear and concise manner Work independently and within a team setting Conduct quality review of materials Perform ad hoc support for Lead Instructional Designer and Project Manager Meet or exceed targeted billing hours (utilization).

Requirements

Minimum of three (3)+ years of overall work experience.
Bachelor's Degree from an accredited university; OR seven (7) years of relevant experience may be used in lieu of Bachelor's Degree
Experience implementing technology systems and financial management systems; examples include Salesforce, ServiceNow, Workday, Oracle
Strong project management skills to coordinate multiple training activities and stakeholders.
Excellent communication and facilitation skills for delivering training and engaging diverse audiences.
Proficiency in creating training content using tools like PowerPoint, LMS platforms, and virtual delivery technologies.
Ability to analyze training needs and design curricula tailored to different user roles and business processes.
Collaboration skills to work effectively with SMEs, technical teams, and change management leads.

Nice To Haves

Prosci or CCMP certification preferred
Experience with previously working on tech modernization projects
Three to five years of specific Change Management experience

Responsibilities

Develop and execute the training strategy and curriculum for the IT system implementation, ensuring alignment with project goals and timelines.
Create and manage training materials (e.g., guides, templates, e-learning modules) using established standards and branding.
Coordinate training logistics, including scheduling sessions, managing facilities/technology, and ensuring readiness of training environments.
Facilitate and oversee training delivery, which may include instructor-led sessions, virtual training, and hands-on simulations.
Conduct training needs assessments to identify roles requiring training and retraining, and map roles to appropriate learning paths.
Collaborate with SMEs and functional teams to validate content and ensure accuracy of training data for exercises.
Monitor and evaluate training effectiveness, collect feedback, and implement improvements for continuous learning.
Support building a strategic training and development plan
Write, rewrite and edit deliverables for training content, print and digital such as key messages, web content, social media posts, email newsletters, news releases, and infographics
Act as final editor and quality control check on all deliverables
Perform all checks on 508 compliance on all deliverables and make appropriate corrections
Adhere to, maintain, and expand style guide
Explain complex information in a clear and concise manner
Work independently and within a team setting
Conduct quality review of materials
Perform ad hoc support for Lead Instructional Designer and Project Manager
Meet or exceed targeted billing hours (utilization).

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend