Starter/Ranger

Troon Golf, L.L.C.•Harrisburg, PA

42d

About The Position

The Starters are integral to the guest experience and are important staff members on the golf operations team. Starters will provide guest services by guiding players to the first tee at appropriate times and controlling a smooth pace of play on the golf course. They will also provide other guest services in the form of communication, directions, advice and answer questions from guests on other topics related to the golf course.

Requirements

Must have a valid driver's license (if driving golf cars or driving range equipment)
Must have a strong work ethic
Must have friendly personality and enjoy working with the public
Must be organized and able to work well in fast paced environment
Must have strong customer/guest orientation
Must have strong communication and interpersonal skills
Must be dependable
Working knowledge of the game of golf preferred

Nice To Haves

Working knowledge of the game of golf preferred

Responsibilities

Maintains professional appearance
Provides information regarding the golf course, play time and other golf related issues
Provides customer service to arriving guests to help expedite check-in process
Verifies that all revenues have been properly recorded by inspecting receipts for all players before they begin play on the golf course
Keeps golf shop personnel informed regarding pace of play off the first tee
Supplies guests with scorecards, pencils and other items if needed
Advises guests of course conditions and expected pace of play
Implements and supports all course policies and programs as communicated by management
Observes pace of play on the golf course
Assists slower groups/players and requests them to speed up play, where appropriate
Requests slower playing groups to allow others to play through, if appropriate
Report's pace of play to starter and golf shop personnel
Assists starter on the first tee if needed during heavy demand periods
Reports infractions to appropriate golf shop personnel (Head Pro, 1st Assistant, etc.)
Ensures that all guests/players are following golf course rules and etiquette
Performs other duties as assigned by supervisor or manager