Ecoshield Pest Solutions-posted 9 months ago
Manager
Louisville, KY
Administrative and Support Services

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world's happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family. The Start Technician Manager (STM) is a seasonal management role responsible for overseeing seasonal Start Technicians and managing initial services for new customers. The STM collaborates with Sales Partners to understand new customer acquisitions, and recruits, trains, and manages Start Technicians to support business growth. Working alongside the Start Technicians in the field, the STM ensures that initial services create long-term customer relationships and foster brand loyalty.

  • Hire, train, and ensure proper licensing for Pest Control Start Technicians.
  • Lead weekly team meetings to provide ongoing support.
  • Issue pest control products and chemicals to technicians as needed.
  • Perform daily technician and customer audits to ensure quality service.
  • Assist technicians in the field regularly.
  • Review accounts to ensure SCRs are being uploaded.
  • Manage and audit technician routes throughout the day.
  • Serve as the main point of contact for Start Technicians and Sales Managers.
  • High School Diploma or GED, preferred.
  • Must be 21 years of age or older.
  • Possess a valid driver's license, as driving a company vehicle is an essential function of this role.
  • Driving record must meet the company's insurance standards.
  • Earn and maintain state-required training and pest control licensing if applicable (provided).
  • Competitive pay and full benefits.
  • Hourly base pay range of $52,000/year, with additional compensation opportunities.
  • Paid sick and vacation time along with 10 company-paid holidays.
  • Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
  • Short-term and long-term disability coverage, plus voluntary life insurance.
  • 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%.
  • Access to the Employee Assistance Program (EAP).
  • Discounted pest control services for employees and their friends/family.
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