Starbucks Supervisor

LM SERVICES CORPORATION GROUP • St. Louis, MO

6d • $17 • Onsite

About The Position

Daily supervision and direction of Corner Shop service staff. Assist in the development, implementation and maintenance of quality standards for outlets.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Ability to supervise subordinate staff, including but not limited to assignment of duties, evaluating service, and taking disciplinary action when necessary.
• High school or equivalent education required.
• Minimum two years food and beverage service background required.
• All associates must maintain a neat, clean and well groomed appearance (specific standards available).
• Associates who violate property rules or have irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Associates may also be required to attend group and/or department meetings in addition to the work shift as necessary.
• A hospitable service atmosphere must be projected at all times.

Responsibilities

• Ensure that food and beverage items are being served in a professional and timely manner by communicating with the Baristas.
• Handle guest complaints.
• Ensure availability of manpower, supplies, and equipment to ensure positive guest experience.
• Assist in hiring, scheduling, supervision and control of Baristas.
• Attend pre-meal meetings and conduct ongoing training of associates to ensure that associates continue to improve their performance.
• Assist in the completion of reports on production and necessary requisitions.
• Assist in regulation of distribution of necessary supplies.
• Provide direct service to guests as needed, including, but not limited to, bussing tables and general clerical/cashier duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees