About The Position

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards.

Requirements

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

  • Follows and ensure team follows Food Division Standards and Best Practices
  • Responsible for daily operations
  • Accountable for sales, expenses, and bottom-line profits
  • Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
  • Follows Starbucks merchandising, product presentations and signing standards
  • Monitor food quality by completing Starbucks checklists
  • Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling
  • Support a strong working relationship with store management
  • Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
  • Maintain role model standards in grooming, professional appearance and communications
  • Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
  • Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction
  • Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
  • Assist in preparation and production of all menu items
  • Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business
  • Completes timely payment of invoices according to vendor contracts and Food Division Best Practices
  • Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained
  • Perform other duties as needed
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

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What This Job Offers

Job Type

Full-time

Industry

General Merchandise Retailers

Education Level

High school or GED

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