Bistro Manager

Hotel Alex Johnson•Rapid City, SD

About The Position

Joining the team at The Hotel Alex Johnson in Rapid City, SD, offers a unique and enriching experience rooted in history and hospitality. Here's why you should consider being a part of our esteemed team: Historical Significance: Immerse yourself in the rich history of The Hotel Alex Johnson, a landmark deeply woven into the fabric of Rapid City's heritage. Central Location: Enjoy the convenience of working in the heart of downtown Rapid City, where you'll be at the center of the city's vibrant energy and attractions. Dining Discounts: Indulge in culinary delights with discounts at our food and beverage outlets, including Starbucks, whether during shifts or on days off. Variety of Outlets: Seize the opportunity to expand your skills and expertise by training and working in multiple outlets throughout the hotel, providing a diverse and dynamic work experience. Hilton Honors Benefits: Access exclusive perks through Hilton Honors, including discounts for team members, as well as for their family and friends, enhancing your stay and creating memorable experiences. Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe. At The Hotel Alex Johnson, you'll not only be part of a renowned establishment with a rich legacy but also enjoy the benefits of a centrally located workplace, culinary discounts, diverse training opportunities, and Hilton Honors privileges, all contributing to a fulfilling and rewarding career journey. Starbucks at Hotel Alex Johnson Starbucks, located off the lobby of the historic Hotel Alex Johnson, offers guests a warm and welcoming neighborhood atmosphere and a great place to meet friends. With shops, boutiques and other businesses just around the corner, our downtown coffee shop features comfortable leather seats, free high speed internet and more. We feature traditional Starbucks favorites along with seasonal specials that will leave you wanting more. Position: Starbucks Store Manager As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational and you take action to make a positive difference every day, while inspiring others to do the same. You bring a fresh perspective, entrepreneurial spirit, and thrive in environments that foster meaningful and lasting relationships. Our Store Manager works alongside their partners and run the business by managing store operations, driving financial success, building and leading great teams, and creating a meeting place in their communities.

Requirements

Ability to communicate clearly and concisely, both orally and in writing
Ability to manage store operations independently
Ability to manage effectively in a fast-paced environment & manage multiple situations simultaneously
Ability to manage resources to ensure that established service levels are achieved at all times
Knowledge of customer service techniques
Knowledge of supervisory practices and procedures
Organization and planning skills
Strong problem-solving skills
Team-building skills
Strong leadership skills, with the ability to coach and mentor others
Ability to plan and prioritize workload
Ability to handle confidential and sensitive information

Responsibilities

Contribute toward profitability store through seeking opportunities to enhance sales.
Manage effectually inventory, cost of goods control as well as labor costs.
Maintain daily, weekly as well as period financial reports.
Ensure entire cash handling and register function performed accurately and consistently.
Ensure apt types as well as amounts of supplies, materials and merchandise are suitably ordered and stocked.
Convey new product information and details to partners.
Maintain store operations, financial contribution and partner development final accountability.
Train and prepare partners to demonstrate entire Starbucks client service standards, star skills and operating standards.
Expect as well as encourage complete participation of partners to develop store goals plus develop plans.
Identify daily plus weekly staffing requirements along with recruits.
Conduct interviews and ensure to make hiring as well as termination decisions.
Prepare schedules along with apportions partner work hours as well as schedule partners time off.
Resolve all partner complaints as well as concerns.
Provide continuing performance feedback and conduct formal performance along with salary reviews plus counsel partners.
Provide Starbucks “Service Experience” constantly for each customer.

Benefits

Health / dental / vision / life
401k plan with a 3% match after one year of employment
Company-wide discounts on hotel rooms and restaurants
Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
Dining Deals: Get discounts on food and beverages at our outlets.
WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.
Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.