Starbucks Manager

Albertsons Companies•Irving, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with a strong emphasis on fast, friendly customer service.
Assist customers by making product suggestions and filling special orders.
Engage in suggestive selling techniques via telephone, in‑store announcements, and direct customer interaction.
Answer and respond to incoming calls professionally; resolve customer concerns and escalate to the Store Director when appropriate.
Possess complete knowledge of all department duties, including preparation, brewing, and serving of beverages and food items.
Brew coffee and tea to company standards; prepare and maintain hot and cold food items.
Implement proper and efficient product preparation, brewing, and packaging techniques.
Operate all required equipment, including kitchen utensils, ovens (conventional/microwave), coffee grinders, coffee machines, espresso machines, blenders, printers, and pallet jacks.
Maintain the Starbucks area, ensuring cleanliness, sanitation, and a safe work environment for customers and employees.
Ensure proper temperature controls throughout preparation, display, and storage.
Maintain visually appealing displays and case presentation.
Schedule employees to ensure adequate coverage and service levels.
Supervise, train, direct, and assign duties to department employees.
Train team members on store policies, sales techniques, product knowledge, customer service expectations, and record‑keeping procedures.
Identify employees with high potential and support advancement opportunities.
Monitor employee productivity and evaluate overall job performance.
Initiate personnel actions including pre‑employment interviews, transfers, promotions, and disciplinary steps.
Plan daily operations and monitor production processes in alignment with company procedures and profitability standards.
Maintain working knowledge of all company policies and guidelines outlined in the Albertsons/Tom Thumb Employee Handbook.
Understand and execute opening and closing procedures within the department.
Enforce proper code‑dating practices for all products.
Build displays, rotate stock, and remove outdated or spoiled product.
Follow all department standards for handling high‑turn, quick‑sale items.
Implement seasonal and promotional displays in accordance with company directives.
Prepare sales and inventory reports; conduct physical inventory every 4 weeks.
Control inventory to maintain proper product quantity, quality, and freshness.
Stock, rotate, and maintain products; organize and maintain cooler and storage areas.
Assist with maintaining inventory levels according to division guidelines.
Perform receiving duties including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, stocking, rotating, and ensuring compliance with temperature and storage guidelines.