Starbucks Manager-Herndon

Albertsons CompaniesHerndon, VA
2d

About The Position

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Requirements

  • Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
  • Ability to interact with customers and co-workers.
  • Ability to understand and follow directions.

Nice To Haves

  • Prior management experience.

Responsibilities

  • Provide customer service as currently defined by the employer within the scope of the position and within company policy.
  • Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department.
  • Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department.
  • Provide financial reporting to Store Manager and Field Supervisor.
  • Ensure product quality.
  • Change signs and prices as directed by merchandising.
  • Write orders in the order guidebook and enter into the computer. Check order for completeness upon arrival.
  • Brew coffee, tea and chocolate.
  • Operate electronic cash register to total customers' final bill. Receive payment for customer purchase and count back correct change.
  • Maintain cleanliness of coffee service area of the store.
  • Sets up and maintains displays in coffee area.
  • Replace stock in preparation area from supply area.
  • Other duties as assigned.

Benefits

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve
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