Starbucks Manager

Concord Hospitality•Raleigh, NC

33d

About The Position

We are seeking a motivated and customer-focused Starbucks Store Manager to lead our store team in delivering the exceptional Starbucks experience. In this role, you will oversee daily store operations, coach and mentor partners, and ensure a welcoming environment for our guests. Why Concord? We offer competitive wages and a comprehensive benefits package for full-time associates, including: Medical, dental, vision, life, and disability insurance 401(k) with company match Tuition assistance Discounted stays at Concord managed hotels Training, development, and career advancement opportunities Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. At Concord, we value our associates, support growth, and create a fun, engaging work environment. Inspire greatness in your team Encourage and support team members to reach their full potential Create a work environment that is a Great Place to Work for ALL Lead with integrity, transparency, respect, and professionalism Care for your team, and their families We are Concord! We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

Requirements

Previous retail or food service management experience, preferably in a high-volume environment
Strong leadership, communication, and organizational skills
Passion for customer service and team development
Ability to work flexible hours, including weekends and holidays

Responsibilities

Lead and develop the store team, providing coaching, training, and performance feedback
Maintain high standards of customer service and ensure a positive guest experience
Oversee daily store operations including opening/closing procedures, cash handling, and inventory management
Monitor product quality and presentation, ensuring all beverages and food items meet Starbucks standards
Manage scheduling and labor to optimize productivity and meet financial targets
Build and maintain strong relationships with partners, fostering a positive, inclusive, and team-focused culture
Analyze sales trends and implement strategies to drive revenue and operational efficiency
Ensure compliance with all health, safety, and store policies