About The Position

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious!

Requirements

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

  • Follows and ensure team follows Food Division Standards and Best Practices
  • Provides leadership and directs associates in providing food products and exceptional customer service
  • Ensures team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
  • Follows Starbucks merchandising, product presentations and signing standards
  • Ensures team meets speed of service standards
  • Monitors food quality using Starbucks checklists
  • Demonstrates a positive role model for Starbucks Simply Service Steps
  • Supports a strong working relationship with store management
  • Provides on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
  • Maintains role model standards in grooming, professional appearance and communications
  • Meets highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
  • Utilizes forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
  • Assists in preparation and production of all menu items
  • Assists in ordering food, beverage, dry and paper goods based budget and needs of the business
  • Assists in product receiving and follows Inventory Best Practices
  • Performs other duties as needed

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What This Job Offers

Career Level

Entry Level

Industry

General Merchandise Retailers

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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