STARBUCKS COUNTER ATTENDANT

Graton Resort & Casino • Rohnert Park, CA

3d

About The Position

The Starbucks Counter Attendant is responsible for creating a great guest experience. Duties range from taking guest orders to recommending new beverages, food and retail, cash handling and keeping area cleaned, organized and stocked.

Requirements

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Must be able to obtain a gaming license from the Graton Gaming Commission.
• Must possess or obtain a California Food Handler Certification.
• Ability to work in a fast-paced environment.
• Ability to handle a flexible schedule and work weekends, holidays and all shifts.
• Must be at least 18 years of age.

Responsibilities

• Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
• Greet guests with a smile and a pleasant disposition in a timely manner.
• Prepare food and beverage items for guests.
• Use suggestive selling techniques.
• Maintain cleanliness and ensure that supplies in outlet areas are well stocked.
• Operate the Point of Sale system, cash handling, and accurately record guest's orders.
• Resolve guest complaints.
• Complete side work and any additional daily tasks.
• Follow health and safety guidelines at all times.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed