STARBUCKS/BARISTA

Kroger • Oak Ridge, TN

406d

About The Position

The Barista position at Starbucks involves providing exceptional customer service in a safe and clean environment, ensuring customer satisfaction and promoting a welcoming atmosphere. The role emphasizes the importance of treating customers and employees fairly, adhering to the company's core values, and maintaining product quality and safety standards.

Requirements

• Excellent customer service skills are required.
• Ability to work cooperatively in a high-paced environment.
• Ability to manage conflict in a reasonable and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.

Nice To Haves

• Any previous comparable experience is desired.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction and return visits.
• Create a welcoming environment for customers by answering questions about products.
• Gain and maintain knowledge of products sold within the department.
• Collaborate with associates to promote teamwork and achieve store goals.
• Prepare beverage selections according to recipes and customer requests.
• Tender transactions using company best practices.
• Offer product samples to help customers discover new items.
• Provide customers with fresh products and correct portion sizes.
• Recommend coffee shop items to customers to meet their needs.
• Use all equipment in the coffee shop according to company guidelines.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures.
• Practice preventive maintenance on equipment and report issues.
• Notify management of customer or employee accidents and safety risks.

Benefits

• Opportunities for career growth and development.
• Flexible scheduling options for part-time positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees