Starbucks Barista

Buffalo Lodging•Rochester, NY

1d•$19 - $20•Onsite

About The Position

The Starbucks in the Five Star Bank Plaza is one of the properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Baristas not only create delicious beverages but they make connections with their customers! Each drink or bite is served with a smile and often a laugh or two. Responsibilities include ensuring that customers experience the unique Starbucks experience while making drinks, making menu suggestions, stocking inventory, and ensuring store cleanliness. The ideal Barista candidate is a “people-person” who truly enjoys the customer experience. Must be able to work in a fast-paced environment with the ability to multi-task, all while keeping a smile and a sense of humor!

Requirements

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive.
Previous food and beverage or restaurant environment experience is preferred.
Basic knowledge of food and beverage preparation is a plus.
High School diploma or equivalent is preferred.
Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.

Responsibilities

Greeting guests and answer all questions about the menu.
Accurate and prompt order taking.
Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
Timely delivery of beverages/food to guests.
Preparing checks and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
Cleaning equipment and areas.
Restocking service items
Attending department meetings as scheduled.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Report all incidents of guest dissatisfaction or other unusual matters of significance to manager / supervisor so that corrective measures may be taken.
Comply with policies and procedures.
Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
Any other tasks / duties as requested by management.