Starbucks Barista - Good Samaritan Hospital - (Nights & Wknds) $17.13 - $17.28/HR + Tips

Towne Park • Puyallup, WA

1d • Onsite

About The Position

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. The Starbucks Barista ensures service standards are met and surpassed by creating a positive experience for the client by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

Requirements

• High school diploma or general education degree (GED) Required
• Must be at least 18 years of age and be able to pass a criminal background and drug screen.
• One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
• Must have previous customer service and cash handling experience.
• Knowledge of core products and processes in a coffee shop.
• Must be able to read and write standard English language
• Must be able to read and comprehend simple instructions, short correspondence and memos
• Must be able to write simple correspondence
• Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money.
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed
• Ability to effectively plan, set priorities, and manage many projects simultaneously while working under pressure to meet deadlines.
• Ability to read and understand policies, procedures, equipment manuals, training materials, and corporate communications.

Responsibilities

• Diagnose customer needs and recommend appropriate product or services.
• Create satisfied customers and take action to ensure satisfaction (e.g. speed, quality, etc.).
• Greet customers with a friendly smile, communicate in a positive and professional way that makes them feel appreciated.
• Actively solicit feedback and consider multiple perspectives when presenting ideas, making decisions or taking action.
• Build effective working relationships with peers, team and managers to accomplish store tasks and goals.
• Demonstrate sincere appreciation for others, and show interest in what others have to say; actively listen and respond.
• Make timely and effective decisions using a mixture of intuition, analysis, experience and judgment; demonstrate awareness of need, impact and potential risks.
• Work effectively with limited direction.
• Possess optimism towards new programs and initiatives; genuinely look for the positive value in change.
• Make learning and personal development a priority.
• Understand personal strengths and opportunities and explore ways to improve on the job.
• Know and leverage available resources to improve personal and store performance (e.g. store cleanliness manual, posted communications etc.).
• Recognize potential problems before they become larger issues; solve problems effectively and follow-up on results.
• Demonstrate knowledge of core products and processes to get results.
• Anticipate obstacles and take action to prevent or minimize their impact.
• Understand the importance of meeting store financial targets and individual impact on sales, revenue, cost/expenses; be fiscally responsible.
• Prepare and/or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Routinely clean and/or sanitize work areas, utensils and equipment.
• Routinely remove and empty trash.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Restock supplies when necessary and inform management when supplies are running low.
• Operate cash register.

Benefits

• Employees are eligible to enroll in accident insurance
• critical illness insurance
• hospital indemnity insurance
• telemedicine benefits
• Employees are also able to enroll in the company’s 401k retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees