STARBUCKS/BARISTA

Kroger • North Bend, WA

102d

About The Position

The position involves providing exceptional customer service in a safe and clean environment to ensure customer satisfaction and encourage return visits. Employees are expected to treat customers and fellow employees fairly and ethically, promoting an inclusive work environment and being responsible community members. The role requires delivering the right products at the right time with fair and accurate pricing while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Excellent customer service skills.

Nice To Haves

• Any previous comparable experience.

Responsibilities

• Create an environment that enables customers to feel welcome, important, and appreciated.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Prepare beverage selections to recipe and standards and to customer's requests using proper equipment.
• Tender transactions using company best practices.
• Offer product samples to help customers discover new items.
• Provide customers with fresh products that they have ordered.
• Recommend coffee shop items to customers.
• Use all equipment in the coffee shop according to company guidelines.
• Check product quality to ensure freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures.
• Practice preventive maintenance by inspecting equipment.
• Notify management of customer or employee accidents and report safety risks.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

What This Job Offers

• Industry: Food and Beverage Retailers