Starbucks Barista (Full-Time) | InterContinental Miami Downtown

InterContinental Hotels Group • Miami, FL

132d • $15

About The Position

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the eight year.

Requirements

• Basic reading, writing and math skills.
• Prior customer service and/or cash handling experience in the hospitality industry preferred.
• Ability to carry or lift items weighing up to 50 pounds.
• Ability to stand up and move about the work area.
• Ability to handle food, objects, products and utensils.
• Ability to bend, stoop, kneel.
• Communication skills are utilized a significant amount of time when interacting with the guests and describing menu items, methods of preparation, etc.
• Reading and writing abilities are utilized often when preparing meals from instructions or when monitoring inventory.
• Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Provide prompt and courteous food and beverage service to guests while maximizing sales and guest satisfaction.
• Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc in a prompt and professional manner.
• Follow food and beverage preparation and usage instructions to minimize waste.
• Up-sell menu items and specials to maximize food and beverage revenues.
• Work within policy to accommodate guests' special food and drink requests.
• Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
• Perform all pre-shift and post-shift duties, side-work, and related paperwork.
• Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas.
• Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
• Receive and process customer payments according to established cash handling policies and procedures to ensure the security of monies, credit and financial transactions.
• Perform other duties as assigned.

Benefits

• Hourly pay range for this role is $15.50.
• Comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees.
• Hotel discounts worldwide.
• Access to a wide variety of discount programs.
• Opportunity to work with a great team of people.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed