STARBUCKS/ASST DEPT LEADER

Kroger • Redmond, WA

111d

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the coffee shop lead and department manager in achieving sales and profit goals established for the department and monitor and control all established quality assurance standards. Work closely with the coffee shop team, as well as the Deli department to create an environment that is engaging to customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Must be at least 18 years of age.
• Current food handlers permit once employed.

Nice To Haves

• High School Diploma or GED.
• Any management experience.
• Any coffee shop experience or culinary arts background/experience.
• Second language.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome and appreciated.
• Gain and maintain knowledge of products sold within the department.
• Stay current with present, future, seasonal, and special ads.
• Practice preventive maintenance by properly inspecting equipment.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the coffee shop lead and department manager in achieving sales and profit goals.
• Monitor and control all established quality assurance standards.
• Work closely with the coffee shop team and Deli department to create an engaging environment for customers.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Prepare coffee shop items per customer requests using proper coffee shop equipment.
• Offer product samples to help customers discover new items.
• Provide customers with fresh products that they have ordered and the correct portion size.
• Measure, prepare, and mix ingredients according to recipes.
• Check product quality to ensure freshness and review 'sell by' dates.
• Report product ordering/shipping discrepancies to the department manager.
• Maintain an awareness of inventory/stocking conditions and assist in inventory processes.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures.
• Train and coach coffee shop clerks in proper procedures and processes.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay.
• Emotional and financial support with free counseling through our Employee Assistance Program.
• Valuable associate discounts on purchases, including food, travel, technology.
• Up to $21,000 in tuition reimbursement over your career.
• Vast potential for growth through industry-leading training programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees