STAND LEAD - Kohl Center Arena

Compass Group • Fitchburg, WI

29d • $18 - $19

About The Position

Summary: Join our team as a Stand Lead and take charge of overseeing concession stand operations with Levy at UW-Madison Badger sporting events. As a Stand Lead, you'll supervise and support a dedicated group of volunteers, ensuring efficient service and a positive experience for all guests. This role offers an exciting opportunity to lead a team in a fast-paced, high-energy environment! Essential Duties and Responsibilities:

Requirements

• Minimum of one year of leadership experience, with the ability to manage and inspire a team.
• Excellent verbal communication skills for leading a team and providing excellent guest service.
• Must be 18+ (required for alcohol service).
• Willingness to complete the ServSafe Alcohol Certification course.
• Ability to lift 20-45 lbs and remain active during event hours.
• Must be able to work majority of sporting events at the Kohl Center Arena.

Nice To Haves

• Previous experience in food service is a plus but not required.

Responsibilities

• Lead and Supervise Volunteers: Oversee and train volunteer group members, delegating tasks based on their strengths and ensuring smooth operations.
• Manage Stand Operations: Ensure all aspects of the concession stand are operating efficiently, safely, and in compliance with all guidelines.
• Maintain Organization: Uphold high standards of organization within the stand, ensuring products are displayed properly and the work area stays clean and tidy.
• Guest Service Excellence: Create a positive, friendly atmosphere by interacting with guests, answering questions, and addressing concerns promptly.
• Compliance & Safety: Ensure adherence to food safety and sanitation standards, as well as Responsible Alcohol Service guidelines, to guarantee a safe environment.
• Inventory and Product Management: Monitor product availability, restock items as needed, and ensure proper merchandising of all items.
• Communication: Maintain clear communication with the supervisor regarding needs, staffing, or any operational challenges.
• Additional Duties: Perform other tasks as assigned to support overall event success and smooth operations.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees