Stakeholder Engagement Manager

TfL, GLA or OPDC
Hybrid

About The Position

You will be joining an organisation whose work is helping to shape the future of one of London’s most iconic places. The Oxford Street Development Corporation has been established to lead the long-term regeneration and transformation of Oxford Street and its surrounding area to deliver a world-class public realm and safer, cleaner streets, and to supporting high-quality development, culture and economic activity that keeps the area thriving. Our OSDC Board is setting out the strategic direction of the organisation and brings diverse insight and cross-sector expertise including retail, property, leisure, fashion, music, theatre, media, law and politics. Your will be joining a rapidly growing organisation fully dedicated to restore Oxford Street to its former glory and to shape its exciting next chapter. About the role To manage the delivery of the overall stakeholder comms strategy for the new Oxford Street Development Corporation, including  working with senior colleagues in the newly formed OSDC, Mayor’s Office, GLA and at partner functional bodies including Transport for London (TfL) to map audiences, identify channels, draft key messages, outline and respond to risks and opportunities, and agree an ambitious plan of stakeholder activity for the first year of the OSDC and beyond To develop and maintain the core partnerships and stakeholder relationships necessary to achieve the OSDC objectives, including identifying and delivering ways for priority audiences to stay updated and provide their feedback on our plans, inspiring and enthusing our audiences in the potential of this exciting programme of works To identify, design and deliver a wide range of engagement opportunities, ensuring the OSDC can listen and engage with the widest range of stakeholders, including residents, businesses, retailers, community and campaign groups, third sector organisations,  Parliamentarians and more, to ensure we shape the design and delivery of the programme in a way that truly works for all Londoners and with a particular aim of creating spaces for engagement, discussion and collaboration.  This will include leading or supporting on the design and delivery of activities such as events, forums, newsletters, webinars, social media activity, and other activations as relevant. To support the public realm design teams in optimising opportunities for co-design with priority stakeholder groupsas the primary engagement lead for the public realm design teams, managing the logistics and facilitation of co-design opportunities with priority stakeholder groups. To support the senior leadership team and Board of the OSDC in mapping and owning their priority stakeholder relationships To work with our External Affairs lead to deliver our on going key message development and delivery, including ensuring comprehensive briefings are regularly updated ahead of all stakeholder activity. Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams.

Requirements

  • Significant knowledge and experience of strategic communications and/or stakeholder engagement in a high-profile organisation regularly in the media eye.
  • Significant experience of resident, community and local level engagement, particularly in a high profile-built environment context.
  • Experience of high-profile public engagement exercises, and ability to generate consensus through partnership building and stakeholder engagement.
  • Experience leading the practical delivery of stakeholder engagement for high-profile projects and public engagement exercises at a local level, with a proven ability to facilitate consensus through community partnership building, direct resident engagement, and the successful execution of co-design workshops.
  • An understanding of complex political environments and significant experience of operating effectively within them.
  • Experience of managing agencies to deliver communications or events activations.

Responsibilities

  • To manage the delivery of the overall stakeholder comms strategy for the new Oxford Street Development Corporation, including working with senior colleagues in the newly formed OSDC, Mayor’s Office, GLA and at partner functional bodies including Transport for London (TfL) to map audiences, identify channels, draft key messages, outline and respond to risks and opportunities, and agree an ambitious plan of stakeholder activity for the first year of the OSDC and beyond
  • To develop and maintain the core partnerships and stakeholder relationships necessary to achieve the OSDC objectives, including identifying and delivering ways for priority audiences to stay updated and provide their feedback on our plans, inspiring and enthusing our audiences in the potential of this exciting programme of works
  • To identify, design and deliver a wide range of engagement opportunities, ensuring the OSDC can listen and engage with the widest range of stakeholders, including residents, businesses, retailers, community and campaign groups, third sector organisations, Parliamentarians and more, to ensure we shape the design and delivery of the programme in a way that truly works for all Londoners and with a particular aim of creating spaces for engagement, discussion and collaboration. This will include leading or supporting on the design and delivery of activities such as events, forums, newsletters, webinars, social media activity, and other activations as relevant.
  • To support the public realm design teams in optimising opportunities for co-design with priority stakeholder groupsas the primary engagement lead for the public realm design teams, managing the logistics and facilitation of co-design opportunities with priority stakeholder groups.
  • To support the senior leadership team and Board of the OSDC in mapping and owning their priority stakeholder relationships
  • To work with our External Affairs lead to deliver our on going key message development and delivery, including ensuring comprehensive briefings are regularly updated ahead of all stakeholder activity.
  • Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities.
  • Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams.

Benefits

  • In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments.
  • We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
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