About The Position

The Food & Beverage Supervisor is responsible for assisting the Venue Manager in overseeing event day operations of the Stage Red restaurant areas and Bars.

Requirements

  • Must be a minimum 21 years of age
  • Minimum 1-2 years' experience in supervisory level position in Food and Beverage or equivalent training experience
  • Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
  • Working knowledge of food production techniques, purchasing, and sanitation procedures
  • Excellent written and verbal communication skills
  • Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions
  • Must be able to work evenings, weekends, and holidays

Nice To Haves

  • Food Handlers Card/SERV Safe
  • TIPS Certified
  • Ability to provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
  • Ability to work with minimal supervision
  • Ability to interact with all levels of customers and staff including management
  • Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
  • Communicate effectively both verbally and in writing with all staff and vendors
  • Be detail oriented
  • Present a professional appearance and demeanor at all times during the workday
  • Excellent organizational and planning skills
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Computer and Technical Skills to operate modern office equipment including computer, fax, phone, and copy machine
  • Must be energetic, outgoing leader that is self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service
  • Must be knowledgeable of State and Local Health and Alcohol ordinances and the implementation of these ordinances
  • Positive attitude and neat appearance
  • Work ethics encourages strong urgency and quality in a team environment
  • Must have basic math ability to accurately count inventory

Responsibilities

  • Ensures all F&B outlets and designated Bar areas are properly set before guests arrive
  • Oversees F&B and Bar Staff during events
  • Trains Servers and Bar on department standards and procedures
  • Must be able to read and understand par sheets, stand sheets and requisition orders
  • Maintains existing equipment needed for outlet areas and Bars
  • Orders all replacement items and equipment under the direction of the Venue Manager
  • Ensures all requisitions to the Warehouse and Kitchen are received in a timely manner, in accordance with Company policy
  • Coordinates with Kitchen on the timing and production of functions
  • Possesses effective communications skills to liaise between Kitchen and Warehouse Teams
  • Possesses effective pre-planning and execution skills
  • Has strong and effective floor operations skills
  • Communicates with the Event Manager to make all necessary schedule changes for all functions
  • Follows responsible alcohol service policies
  • Supervises and coordinates Server Attendants, including training on company and departmental standards and providing constructive and corrective feedback as needed
  • Ensures a positive and impactful guest experience by delivering professional and courteous guest service
  • Receives and facilitates any catering guests' requests and orders
  • Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Venue Manager
  • Learns and is comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions and upsell for maximum profitability
  • Ensures all event day food and beverage orders arrive in a timely manner and quickly addresses any discrepancies with warehouse and Venue Manager
  • Maintains a clean, organized, stocked and safe area
  • Immediately reports any low inventory and safety and maintenance issues to Venue Manager
  • Completes and assists Servers and Bar staff with opening and closing duties as outlined according to departmental standards
  • Responsible for performing end of month inventory for all Food and Bar areas according to inventory standards
  • Oversees proper presentation, preparation and service needs in conjunction with all food and beverage departments to ensure the highest standards are met
  • Be prepared to execute last minute changes, inspect service set ups in time for all staff final call
  • Imperative to hold pre-function meetings to discuss operational plans
  • Takes initiative in recommending and implementing new standards or systems with Venue Manager's approval
  • Fosters a cooperative and harmonious working climate conducive in maximizing employee morale thus increasing overall productivity
  • Adheres to the utmost client confidentiality
  • Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct
  • Other duties as assigned

Benefits

  • The company will cover the cost of the training and compensate employees for the time spent completing the course
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