Staffing Representative - Waterloo Medical Center - Part Time

Trinity Health

About The Position

Are you a detail-oriented professional looking for a role where you can make a meaningful impact every day? As a Staffing Coordinator, you'll play a vital role in ensuring our departments are well-staffed and operating efficiently. You will coordinate daily staffing for assigned departments on a shift-by-shift basis, review clocking data to maintain accurate API records for Time and Attendance, and respond to customer needs with a systems-thinking approach. Partnering with Schedulers, Leadership, and House Supervisors, you'll help match staffing coverage with the right skills and availability. Hours: The position is varied shifts, and the individual will cover both our 4:30AM -1PM shift and the 12:30PM-9:00PM shift rotating with our other staff. What We’re Looking For: We’re seeking a candidate who thrives in a fast-paced environment and takes pride in delivering exceptional service. Computer Proficiency: Experience with Excel and Word. Attention to Detail: Ability to multitask while maintaining a high level of accuracy. Communication Skills: Comfortable managing multiple phone calls and emails from diverse clients. Customer Service Excellence: A commitment to ensuring customer satisfaction in every interaction. What You Can Expect: Hours: 24 hours/week Varied shifts Will cover both our 0430-1300 shift and the 1230-2100 shift rotating with our other staff Position Highlights and Benefits: At MercyOne, we value your physical and mental well-being. That’s why we offer: Comprehensive health, dental, and vision plans tailored to your needs. Generous paid time off to recharge and spend time with loved ones. Short- and long-term leave options for life's unexpected moments. Robust retirement planning and life insurance coverage for peace of mind. Wellness programs to support your journey to better health. Why Join MercyOne Northeast Iowa? As one of the largest employers in the region, MercyOne Northeast Iowa is dedicated to providing expert, personalized care to the communities we serve. With three medical centers totaling 491 licensed beds and over 2,500 colleagues, we are a trusted healthcare provider and a community-focused organization. Our facilities include: MercyOne Waterloo Medical Center: Area Level III Trauma Center and accredited chest pain center. MercyOne Cedar Falls Medical Center: Community Level IV Trauma Designation. MercyOne Oelwein Medical Center: Community Level IV Trauma Designation. Additionally, MercyOne Medical Group – Northeast Iowa operates more than 30 clinics across eight counties, offering diverse opportunities for collaboration and growth. Ready to Make a Difference? Join a team that cares about you as much as you care about making an impact. Apply today to start a rewarding career at MercyOne Northeast Iowa! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

Experience with Excel and Word
Ability to multitask while maintaining a high level of accuracy
Comfortable managing multiple phone calls and emails from diverse clients
A commitment to ensuring customer satisfaction in every interaction

Responsibilities

coordinate daily staffing for assigned departments on a shift-by-shift basis
review clocking data to maintain accurate API records for Time and Attendance
respond to customer needs with a systems-thinking approach
Partnering with Schedulers, Leadership, and House Supervisors, you'll help match staffing coverage with the right skills and availability