Staffing Manager

Elevate Staffing • Atlanta, GA

276d • Remote

About The Position

The role of the Staffing Manager is to deliver top-quality staff for client activations through a thorough vetting process and event day check-in/management. Staffing Managers will report directly to the Staffing Director and Sr Staffing Manager, who will assign new projects, work with you to set and manage client deadlines and expectations, and gain support from other Staffing Managers. They will adhere to Elevate's core values by demonstrating personal and professional traits to work together as a team for the company's overall vision and goals.

Requirements

• High School Diploma
• Bachelor's Degree preferred
• 2-3 years of experience in a high-volume staffing agency
• Preferably has experience in experiential staffing (events, brand activations, promotions, etc.)
• Capacity to handle multiple projects, deadlines, and complex tasks in a fast-paced setting
• Familiarity with staffing or project management tools
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Salesforce, Asana, SharePoint & more.

Nice To Haves

• Experience using Applicant Tracking Systems (ATS) and CRM databases, preferably 1CRM.
• Strong client-facing skills to manage relationships and deliver staffing solutions aligned with client needs.
• Experience in conflict resolution and providing feedback to staff.

Responsibilities

• Proactively recruit/interview/vet qualified candidates to work various events & campaigns.
• Meet all pre-determined staffing deadlines.
• Maintain a 95% show rate for all assigned staffing projects.
• Event-day execution (staff check-ins/check-out, staff replacements, escalations, etc.).
• Provide real-time updates to Elevate Account Manager(s) to ensure they are updated on all day-of activity.
• Work in conjunction with the staffing director and the Elevate Payroll team to ensure all new hire field staff have all necessary paperwork completed before sending them to work at an event.
• Escalate any staffing or campaign concerns/issues to your program's Account Manager.
• Plan effective strategies and protocols to ensure a working system is always in place.
• Utilize a pool of on-call/available backup staff to fill any cancellations/no-shows that occur during site check-in times.
• Update field staff hours in Elevate Database(1CRM) or Next Crew daily to ensure all hours are accurate and up to date as staff complete their shifts.
• Build excellent rapport with field staff and client contacts alike.
• Adapting to the day-to-day client and internal needs to ensure all pressing action items are completed in a timely manner.

Benefits

• Competitive salary
• Health insurance coverage
• Retirement savings plan
• Paid time off and vacation days
• Flexible work schedule
• Opportunities for professional development and growth
• Employee discounts and perks
• Collaborative and inclusive work environment
• Performance-based bonuses and incentives
• Access to cutting-edge technology and resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees