Staffing Coordinator

Rochester Regional Health

2d • $20 - $26

About The Position

Applies professional administrative knowledge and skill and provides accountable oversight of administration systems, processes, procedures and projects in the service of a business leader, office or service.

Requirements

• Required: High school graduate
• Required: Computer experience
• Working under general supervision, takes initiative to apply knowledge of job to set priorities, establish efficient work processes, identify and resolve problems, maximize use of resources to achieve goals and objectives, provide guidance on inquiries within scope of knowledge, authority and expertise using sound judgment, make appropriate referrals to appropriate key decision-makers, successfully meet deadlines, and to manage time effectively in order to achieve multiple concurrent responsibilities.
• Ability to communicate effectively in a customer service environment as a positive representative of the leaders, the work group, the department and the organization.
• Has to interact and communicate with a variety of staff members.
• Needs ability to multi- task.
• Sitting for long periods of time at a desk, frequent computer use, repetitive motion, verbal communication
• S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Nice To Haves

• Preferred: Associate’s degree in a related field, or two years of business-related college
• Preferred: 2-3 years' experience in a healthcare environment

Responsibilities

• Staffing/ Scheduling: Coordinates overall staffing for the Patient Care Services Department on a 24-hour basis. Responsible for development of some schedules.
• Information Administration: Manages information, hard copy and electronically, for staffing/scheduling purposes. Ensures appropriate confidentiality of information is maintained.
• Customer Service: Provides service excellence to customers through office reception practices, communication management practices, professionally managing customer needs and concerns, anticipating and responding to customer requests or making active referral to the decision-maker who can respond to the customer’s request.
• Communication: Ensures communication is organized and disseminated to recipients. Responds to telephonic, electronic and hard copy communications.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees