Staffing Coordinator

InfraServicesApex, NC

About The Position

Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions. At InfraServices, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity. Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We’re committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives. Job Summary: The Staffing Coordinator is responsible for coordinating and maintaining proper personnel levels for major storm deployments. This role provides comprehensive support to the Operations Manager, and collaborates across departments to facilitate deployment planning, logistical preparation, and field communication that is necessary to complete a successful mission.

Requirements

  • Associate's degree or equivalent from two-year college or technical school; or equivalent combination of education and experience
  • One to three years’ experience in the disaster recovery industry or similar fast-paced operations environment
  • One to three years’ in a staffing, scheduling, or project coordination role
  • Computer and Microsoft Office proficiency
  • Strong data entry and document formatting skills
  • Highly organized and detail oriented
  • Strong interpersonal, verbal, and written communication skills
  • Ability to multi-task and work in a fast-paced environment under tight deadlines
  • Ability to work independently and as a member of various teams
  • Ability to adapt and remain solutions oriented in a dynamic or high-pressure environment
  • Must be able to pass pre-employment screening that includes background and drug testing
  • Must have a valid driver’s license and a driving record that meets Company requirements
  • Ability to work long and unpredictable hours

Nice To Haves

  • Familiarity with large-scale personnel deployment logistics is strongly preferred
  • Experience with graphic design software a plus

Responsibilities

  • Assist with the planning, implementation, and delivery of storm deployment personnel
  • Maintain a real-time roster of available staff and vendors, including credentials, certifications, and deployment readiness
  • Assist with front-end preparation for deployment operations, ensuring adequate staffing levels and readiness
  • Communicate assignment details, travel logistics, and project expectations to deployed team members
  • Ensure staff meet all compliance, safety, and credentialing requirements
  • Serve as key point of contact for day-to-day communication between project yards and office operations
  • Collaborate with the Operations team to support broader projects and personnel management efforts
  • Develop and maintain strong working relationships with vendors to ensure effective communication and coordination
  • Participate in emergency planning and readiness efforts during disaster events
  • Other duties as assigned

Benefits

  • Medical, Dental, & Vision Benefits: We've got your health covered.
  • Short- & Long-Term Disability Benefits: Protection when you need it most.
  • Company Paid Basic Life Insurance: Additional voluntary benefits are available.
  • Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
  • Flexible Spending Accounts: Manage your finances with flexibility.
  • Employee Assistance Program (EAP): Support when life throws challenges your way.
  • 401(K) with Company match: Building your financial future with us.
  • Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance.
  • Paid Parental Leave: Supporting your family is our priority.
  • Employee Referral Program: Share the opportunities and reap the rewards.
  • Company Discount Program: Enjoy savings on everyday expenses.
  • Legal Assistance: Affordable legal support for employees.
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