Staffing Associate, 16 hours/week, day shift

Beth Israel Lahey Health•Winchester, MA

36d•$20 - $27

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Winchester Hospital is a 5x Magnet designated, Top 10 Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area. As a Staffing Associate at Winchester Hospital, you will be responsible (but not limited to) for the following:

Requirements

Education Required: High School Diploma or equivalent
Experience Required: Excellent customer service experience
Other Skills Required: Ability to problem-solve to determine creative solutions and options.
Knowledge of basic medical terminology
Strong computer skills, including sending emails.
For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.

Nice To Haves

Preferred: Post High School course work or degree
Preferred: Healthcare experience, clinical or administrative, preferably in a hospital
Experience scheduling staff
Preferred: Knowledge of Excel

Responsibilities

Monitors scheduled staff against patient census throughout shift.
Checks/answers call-in line to receive and communicate absences and offers to work where necessary.
When patient needs indicate excess scheduled staff, and with approval from nursing supervisor, calls staff to either cancel or place on recall.
When patient needs indicate, contacts staff to ask them to adjust their schedule and/or take an open shift to meet our staffing needs.
Contact units to communicate need to float staff from one area to another based on patient care and staffing needs.
Collaborates with leaders regarding creative staffing solutions and requests for schedule changes, weighing daily/imminent needs with more long-term/weekly needs.
Communicates staffing changes with units.
Communicates with the charge nurse on each shift regarding the staffing plan for the next shift.
Assigns and posts notice of float staff assignments each shift taking into account individual employee’s skill set and competencies and continuity of care issues.
Enters time changes, absences and other data in Active Staffer to assist Nurse Managers with scheduling/payroll administration.