Staffing Assistant

Trinity Health•Mason City, IA

About The Position

Ensures the coordination, distribution and timeliness of the scheduling process. Manages the day to day timekeeping process for nursing units. Maintains an excellent working knowledge of the staffing/scheduling/payroll software and is able to troubleshoot problems in the system. Coordinates daily activities of the staffing office reporting problems or relevant issues to the manager of human resources. Maintains a working relationship with other team members in the office. ESSENTIAL FUNCTIONS Communicates with nursing units and performs duties to ensure accurate and timely completion of all timecards. Updates and maintains daily rosters; partners with the House Supervisor to resolve staffing issues and prepare for upcoming schedules. Collaborates with the Director/Nursing Supervisor to identify staffing gaps and determine coverage needs using resources effectively. Provides support to leaders in resolving timecard and scheduling challenges. Helps colleagues and leaders with timekeeping or scheduling adjustments and changes as needed. Recognizes personal learning needs, sets yearly performance goals, and creates a plan for professional and personal growth. Uses hospital resources responsibly. Meets productivity expectations and ensures accurate scheduling and timecard adjustments to support patient care needs. Positively supports changes in technology and processes. Remains open to learning and maintains a calm, professional demeanor under pressure. Identifies problems, takes appropriate action, and supports process-improvement initiatives that impact customer satisfaction, clinical outcomes, and financial performance. Follows all medical center, departmental, and safety policies. Proactively identifies and reports safety concerns. Takes responsibility for actions and follows through on tasks efficiently. Demonstrates strong prioritization and organizational skills to meet deadlines. Provides appropriate training to staff and managers on staffing and scheduling processes. Serves as a knowledgeable resource on the scheduling system. Oversees timely dissemination of staffing schedules. Accurately creates and maintains electronic staffing schedules and demonstrates full knowledge of the scheduling system. Maintains a high degree of confidentiality, including matters related to personnel, absences, and employment status changes. Maintains departmental confidentiality and adheres to all HIPAA regulations. Actively seeks growth opportunities and participates in medical center and departmental education programs to enhance job performance. Performs other responsibilities as assigned by the Director or Manager. Communicates and performs all duties in a manner that reflects the philosophy, Mission, Values, and Guiding Behaviors of Mercy Medical Center–North Iowa and the Sisters of Mercy.

Requirements

High school diploma or equivalent required.
Minimum of one year of healthcare-related experience, preferably in an office or unit setting, with prior scheduling experience.

Responsibilities

Communicates with nursing units and performs duties to ensure accurate and timely completion of all timecards.
Updates and maintains daily rosters; partners with the House Supervisor to resolve staffing issues and prepare for upcoming schedules.
Collaborates with the Director/Nursing Supervisor to identify staffing gaps and determine coverage needs using resources effectively.
Provides support to leaders in resolving timecard and scheduling challenges.
Helps colleagues and leaders with timekeeping or scheduling adjustments and changes as needed.
Recognizes personal learning needs, sets yearly performance goals, and creates a plan for professional and personal growth.
Uses hospital resources responsibly.
Meets productivity expectations and ensures accurate scheduling and timecard adjustments to support patient care needs.
Positively supports changes in technology and processes.
Remains open to learning and maintains a calm, professional demeanor under pressure.
Identifies problems, takes appropriate action, and supports process-improvement initiatives that impact customer satisfaction, clinical outcomes, and financial performance.
Follows all medical center, departmental, and safety policies.
Proactively identifies and reports safety concerns.
Takes responsibility for actions and follows through on tasks efficiently.
Demonstrates strong prioritization and organizational skills to meet deadlines.
Provides appropriate training to staff and managers on staffing and scheduling processes.
Serves as a knowledgeable resource on the scheduling system.
Oversees timely dissemination of staffing schedules.
Accurately creates and maintains electronic staffing schedules and demonstrates full knowledge of the scheduling system.
Maintains a high degree of confidentiality, including matters related to personnel, absences, and employment status changes.
Maintains departmental confidentiality and adheres to all HIPAA regulations.
Actively seeks growth opportunities and participates in medical center and departmental education programs to enhance job performance.
Performs other responsibilities as assigned by the Director or Manager.
Communicates and performs all duties in a manner that reflects the philosophy, Mission, Values, and Guiding Behaviors of Mercy Medical Center–North Iowa and the Sisters of Mercy.