Staff Visual Designer, Moveworks

ServiceNowSanta Clara, CA
6hOnsite

About The Position

Moveworks is an Enterprise SaaS company that solves complex problems using the latest ML & NLP technologies. Backed by industry leaders, Bain Capital & Lightspeed Ventures, and founded by well recognized serial entrepreneurs, Moveworks is transforming the ITSM market with autonomous resolution. Our product is well defined, our customers are already asking for more, and new demand is astounding. As a Staff Product Designer who will work closely to build a ‘best in class’ consumer interface for an enterprise SaaS product. In this role, you will be a voice for the user in all relevant product and business discussions. You will be responsible for ensuring we are shipping a product that solves user problems in the most elegant & simple way, incrementally and iteratively. You will be part of our early India Product Design team that helps to shape how our data products will evolve our operations and business decisions internally and externally.

Requirements

  • Bachelor’s degree in UX design, engineering design or cognitive science/human factors or equivalent relevant experience
  • 7 years+ of product/interaction design experience with enterprise UI/SaaS standards, as well as, Mobile standards
  • Must have a portfolio of examples of interaction & visual design work
  • Must have experience shipping Enterprise Admin experiences
  • Must have experience leading other designers as a project lead
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

Nice To Haves

  • Have people management and/or hiring experience
  • Have experience working with Machine Learning or Data Analytics / Visualization products in the past
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

Responsibilities

  • Define the user experience and visual language of a game changing product
  • Develop design flows, including user journey and storyboards that incorporate information architecture, Web UI design & wireframes
  • Collaborate with product and engineering to bring your ideas to life while meeting scope and technical feasibility
  • Effectively articulate design concepts and UX processes while building rapid prototypes for internal and external stakeholder alignment
  • Elegantly and intuitively transform complex enterprise challenges into simple solutions
  • Conduct usability testing, user research & interviews and share findings with the entire team. Our view is that the best designers are a conduit of information which empowers the cross functional teams to make informed decisions.
  • Analyze qualitative & quantitative data to develop approaches to meet product needs

Benefits

  • health plans, including flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP
  • matching donations
  • a flexible time away plan
  • family leave programs
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