(USA) Staff, Technology Operations – Cybersecurity Awareness Pillar Lead

Walmart•Bentonville, AR

2d•$90,000 - $180,000

About The Position

Does the passion for solving complex business problems make you excited to go to work each day? Do you love using your creativity and storytelling abilities to influence others? If so, come join an organization where you will get to work as part of a world-class team, solve problems that are at a scale few can imagine, and create content that is bound only by the scope of your imagination. We are a high-performance team looking for others who will challenge us to become even better! What you'll do... If a challenge excites you, keep reading. The InfoSec Human-Centric Cybersecurity (HCC) team is looking for a Cybersecurity Creative Services Pillar Lead to help us influence the way people operate using creative content to positively change human behavior, reduce the risk landscape, and instill a cybersecurity mindset. This role will be responsible for driving the vision and mission of the HCC program as well as the day-to-day operations of the Awareness Campaigns, Comms, and Creative pillar. The ideal candidate will: · Have prior experience leading a large-scale cybersecurity training and awareness program. · Raise the bar continually for creating content that connects with a target audience and drives engagement and action utilizing key theories and practices. · Comprehensive knowledge of current theories and principles applicable to awareness and training to drive behavioral change around the human control. · Be familiar with business requirements gathering and assessment, competitive analysis, and secondary research. · Possess a strong tendency towards visual thinking – using techniques like storyboards and sketching – to communicate interaction design concepts. · Have stellar interaction skills (history of deploying successful campaigns, content across modalities, and driving engagement). · Be meticulous, think critically, and provide simple and creative solutions to complex problems while accounting for technical and business constraints. · Possess excellent time management skills and ability to adapt to the ever-changing priorities of the business. Work quickly and efficiently without sacrificing accuracy and quality. · Maintain a constant drive to stay current with the latest industry news and developments. · Have excellent presentation, communication, and negotiation skills. · Have an inclusive design philosophy with a strong editorial sense. You gather feedback judiciously, know when to adjust your designs and when to follow your initial vision. · Have a passion for well-written, informative, and easy-to-grasp instructional text. What you will do... · Be the focal point for the Cybersecurity Creative Services Pillar to drive the program vision, mission, maturity, and return-on-investment. · Work with subject matter experts to develop creative and compelling content to drive action. · Create content that effectively describes and promotes the team’s vision and mission – including announcements, infographics, articles, blogs, or other content to be used across multiple channels to drive desired action. · Author short comics, videos, internal articles, awareness campaigns, quizzes, internal social media posts, and other channels as required. · Proofread and edit internal content and other communications. · Assist in the development of the overarching team strategy and program maturity with an eye toward digital and innovative approaches. · Demonstrate a high level of professionalism in dealing with confidential and sensitive material. · Additional communications and administrative/coordination work as required

Requirements

Bachelor’s degree in marketing, Mass Communications, or related field, and four years of experience with digital content creation OR master’s degree and three years digital content experience.
Proficient in content creation tools (such as Adobe Experience Manager, Illustrator, and Animate, SharePoint, HTML/CSS, etc.)
Keen eye for detail, spelling, grammar, and punctuation skills along with creative sensibility.
Solid understanding of graphic design and typography, and solid understanding of following corporate brand guidelines.
Ability to write brief, persuasive, on-task text that keeps users engaged, reduces errors and confusion, and drives action.
Familiarity with accessibility standards and how to write for screen readers.
Ability to manage tasks independently and work in a team environment.
Writing and editing experience in AP Style. Must be able to provide content samples.
Excellent calendar management and project management skills, including the coordination of complex meetings and scheduling across internal and external contacts/locations.
Thorough proofreading and editing skills.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.
Option 2: 6 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

Foundational technical acumen.
Flair for creativity and strategy.
Curiosity, humility, and willingness to learn and work in teams.
Big picture thinking and ability to influence senior stakeholders.
You like to have fun.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Be the focal point for the Cybersecurity Creative Services Pillar to drive the program vision, mission, maturity, and return-on-investment.
Work with subject matter experts to develop creative and compelling content to drive action.
Create content that effectively describes and promotes the team’s vision and mission – including announcements, infographics, articles, blogs, or other content to be used across multiple channels to drive desired action.
Author short comics, videos, internal articles, awareness campaigns, quizzes, internal social media posts, and other channels as required.
Proofread and edit internal content and other communications.
Assist in the development of the overarching team strategy and program maturity with an eye toward digital and innovative approaches.
Demonstrate a high level of professionalism in dealing with confidential and sensitive material.
Additional communications and administrative/coordination work as required

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.