Staff Technical Project Manager

SentinelOne

81d • $128,000 - $160,000

About The Position

SentinelOne is seeking a highly motivated and experienced Professional Services Project Manager to lead the delivery of complex, high-impact cybersecurity projects across our client base. This role is critical in ensuring our customers achieve successful outcomes with SentinelOne’s industry-leading solutions. Projects that you will oversee can include the entire SentinelOne Platform, including endpoint and cloud security, but will be heavily weighted towards SIEM migration projects.

Requirements

• Over 5 years of experience in a client-facing Project Management/Service Delivery role within Professional Services or a similar environment.
• Proven track record of successfully managing and delivering complex technical projects, preferably involving SIEM implementations and migrations, for external clients.
• Experience with cybersecurity solutions (Endpoint Detection & Response (EDR), Extended Detection & Response (XDR), SOAR) is highly desirable.
• Solid understanding and practical experience with project management methodologies (e.g., Agile, Scrum, Waterfall).
• PMP, PRINCE2, or equivalent certification is a strong plus.
• Ability to understand complex technical concepts and communicate them clearly to both technical and non-technical stakeholders.
• Exceptional communication, interpersonal, and presentation skills, with the ability to build rapport and trust with clients.
• Strong negotiation and conflict resolution skills to manage client expectations and complex issues.
• Excellent organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
• Proactive problem-solver with a strong sense of ownership and accountability.
• Ability to thrive in a dynamic, fast-paced environment.
• Leadership qualities with the ability to guide and mentor delivery teams.

Responsibilities

• Act as a primary point of contact, fostering trust and rapport with the client.
• Drive adoption and consumption of SentinelOne products post-sales.
• Understand customer objectives and priorities and translate them into success criteria.
• Manage client expectations and negotiate resolutions for complex issues.
• Identify process gaps and implement SOPs for efficiency across delivery functions.
• Guide each engagement from initial scope definition and project kickoff through detailed planning, execution, and final closure, ensuring all objectives are met.
• Translate customer priorities and technical requirements into actionable, measurable project deliverables.
• Proactively identify, assess, and mitigate potential project risks and challenges.
• Deliver regular, comprehensive, and transparent updates on project status, key performance metrics, and any necessary escalations to both our clients and internal stakeholders.

Benefits

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events, including regular happy hours and team-building events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees