Staff Technical Program Manager

Walmart•Bentonville, AR

1d•Onsite

About The Position

The Staff Technical Program Manager at Walmart Global eCommerce (GEC) is responsible for fostering project manager development and ensuring successful performance through mentoring, monitoring project progress, and providing status reports. This role involves developing and promoting project management practices, including adherence to Agile methodologies, and contributing to their improvement. The manager will lead multiple highly complex projects or large GEC programs, driving them through their lifecycle, serving as a project lead (e.g., scrum master), managing schedules, risks, and change control processes, and resolving production issues. Key responsibilities also include leading the development of eCommerce projects by collaborating with subject matter experts, forecasting expenses, managing budgets, establishing metrics, and developing capital and resource plans. Furthermore, the position requires managing geographically distributed teams, offshore development teams, and third-party vendors by coordinating schedules, integrating teams into project strategy, communicating status, and ensuring proper functionality. The role demands up-to-date expertise, providing guidance, supporting business needs, building stakeholder relationships, identifying business needs, and adapting to organizational changes.

Requirements

Bachelor’s degree or the equivalent in Computer Science, Information Technology, Engineering, or related field plus 5 years of experience in technical project management or related experience; OR Master’s degree or the equivalent in Computer Science, Information Technology, Engineering, or related field plus 2 years of experience in technical project management or related experience
Experience with developing software applications using programming language such as Java, C# etc.
Experience with leading the teams in analysis, design and development/enhancement of software applications and products
Experience with developing project plans that detail project objectives, systems, specifications, milestones, and schedules by working closely with engineering teams, subject matter experts and stakeholders
Experience with creating various project documents such as Project Plans, Requirements Documents, Product Backlog, User stories and Acceptance Criteria by using project management tools such as Atlassian JIRA, Confluence
Experience with leading team members, to understand program objectives, detailed requirements and to ensure the quality of IT deliverables
Experience with facilitating meetings/workshops among project stakeholders to develop detailed requirements, prioritize business needs, review high level solutions, and create success criteria
Experience with collecting data from various sources/teams, interpreting data, analyzing results using statistical techniques and create appropriate reports
Experience with analyzing large set of data using data analysis skills/tools to identify potential issues and create appropriate corrective actions
Experience with identifying, analyzing, and interpreting trends or patterns from complex data sets
Experience with creating visualizations and presentations like UI mock-ups, charts, and graphs to communicate complex information (such as product features, data models, dependencies etc.) accurately

Responsibilities

Ensuring project manager development and continued successful performance by providing mentoring
Monitoring program and individual project progress
Providing periodic project status reports and executive summaries to stakeholders and management
Developing new project managers to ensure skills are aligned with established Project Management Organization (PMO) standards
Providing mentorship and guidance to peers and management on methodology and practice
Developing project management practices by adhering to the principles of the Walmart Global eCommerce (GEC) project management methodologies (for example, Agile)
Promoting the principles and business value of project methodologies throughout the organization
Leading and contributing to the development and improvement of the Global eCommerce project methodologies
Communicating needed changes and participating in established feedback channels
Managing multiple highly complex projects (for example, system integrations) or a large complex Global eCommerce program by driving projects through the lifecycle phases to successful completion as defined in project's charter
Serving as the project lead (for example, scrum master) for multiple projects
Developing and maintaining a project schedule to track milestones
Developing and executing plans for managing risk
Escalating project-related issues to management in accordance with project guidelines and requirements
Managing project change control processes
Coordinating production issue resolution
Interpreting data to help guide teams towards issue resolution and risk management
Making recommendations regarding solutions to problems or issues
Presenting project status updates to senior leadership and key stakeholders
Leading the development of eCommerce projects and programs by collaborating with subject matter experts to develop project scope
Forecasting projected expenses
Developing and managing project or program budget
Establishing metrics to ensure adherence to established expectations
Developing capital and resource plans
Developing project timelines and deliverables
Ensuring successful delivery
Providing feedback regarding project success
Managing geographically distributed teams, off-shore development teams and third-party vendors (for example, software vendors, hardware vendors, photo vendors, content providers) by coordinating internal and vendor schedules and priorities
Integrating teams and vendors into project strategy
Communicating project status
Evaluating system capabilities and ensuring sustainable functionality
Ensuring delivery of proper functionality
Managing communications from vendors to internal stakeholders
Demonstrating up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices
Supporting and aligning efforts to meet customer and business needs
Building commitment for perspectives and rationales
Providing and supporting the implementation of business solutions by building relationships and partnerships with key stakeholders
Identifying business needs
Determining and carrying out necessary processes and practices
Monitoring progress and results
Recognizing and capitalizing on improvement opportunities
Adapting to competing demands, organizational changes, and new responsibilities