(USA) Staff, Technical Program Manager

Wal-Mart-posted about 1 month ago

$110,000 - $220,000/Yr

Full-time • Mid Level

Hybrid • Bentonville, AR

5,001-10,000 employees

General Merchandise Retailers

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Walmart's Enterprise Business Services (EBS) is a powerhouse of exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, suppliers and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. As a Staff Technical Program Manager in the Finance Retail Enablement (FRE) Accounts Payable (AP) Organization, you will lead large complex programs/projects that span across both internal Walmart operations teams as well as thousands of Suppliers around the world. About Team: The Disputes & Exceptions Management Engineering team within the EBS Accounts Payable (AP) organization enables seamless, accurate, and efficient processes within Walmart's Finance Tech ecosystem by managing disputes and exceptions with timely resolution & precision. We design and maintain tools that empower internal teams and external suppliers to resolve payment discrepancies quickly and effectively, leveraging automation to minimize manual effort and ensure smooth collaboration. Through continuous improvement and a commitment to excellence, we strive to create a frictionless experience that supports Walmart's broader vision of operational efficiency and partnership success. What you'll do:

Lead cross-functional teams, ensuring collaboration, alignment, and effective communication.
Utilize advanced project management tools to monitor KPIs, milestones, and deliverables, addressing potential roadblocks to keep projects on schedule.
Establish and enforce rigorous quality standards, conducting thorough reviews to meet or exceed customer expectations.
Support discovery and product documentation, including hands-on requirements gathering and creation of PRDs.
Develop clear communication plans to keep stakeholders informed of project progress, fostering transparency and trust.
Proactively address project-related challenges, employing strong problem-solving skills to maintain momentum.
Drive adoption of industry-leading project management methodologies, refining processes to enhance efficiency.
Conduct post-project evaluations to assess performance, capture lessons learned and identify improvement opportunities.
Work closely with Program, Product, Business, and Design partners to plan work (by sprint and by quarter) and ensuring that engineering tech priorities are also included.
Monitor and evaluate the progress of the projects against approved milestones and timelines.

10+ years of Technical Management experience in a related industry, with ownership of programs/products/features, scoping requirements, planning milestones, and project management.
3+ years of experience leading software development projects with aggressive schedules and significant business impact.
Strong communicator in both verbal and written forms, adept at communicating upwards, outwards, and downwards.
Experience with agile development methodologies (e.g., Scrum).
Experience with project delivery for large, cross-functional projects.
Experience with object-oriented development and design, preferably in both client and server development solutions.
Experience and proficiency with web technologies and tools.
Strong analytical and problem-solving skills, with a passion for data-driven decision-making.
Excellent decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment.
Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams and stakeholders.
Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 5 years' experience in engineering, engineering program management, technical program management, product management, or related area.
Option 2: 7 years' experience in engineering, engineering program management, technical program management, product management, or related area.

Domain expertise related to Accounts Payable is highly desirable.
Certification in Project Management.
Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years' experience in product design.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Beyond our great compensation package, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.

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