Staff, Technical Program Manager

Walmart•Sunnyvale, CA

1d•Onsite

About The Position

Drives execution of large‑scale, highly complex Search Frontend (Search Browse) programs by identifying customer discovery needs; developing and communicating priorities and roadmaps; removing execution blockers; defining performance and quality standards; and continuously optimizing delivery. Partners closely with Product, Design, Engineering, Platform, and Data teams to deliver fast, intuitive, accessible, and scalable search and browse experiences across Walmart’s web and mobile platforms. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity. Ensures business needs are met by continuously evaluating the effectiveness of front‑end discovery experiences, applying data‑driven insights, and advancing a customer‑first, performance‑driven shopping journey at global scale. The Pre Purchase / Discovery team owns Walmart’s customer‑facing web and mobile experiences across discovery, consideration, and engagement. We power how millions of customers land, explore, compare, and decide—across surfaces like Homepage, Search Results (SRP), Category & Browse, Item/Product Detail Pages (PDP), User‑Generated Content (UGC: ratings, reviews, Q&A), Lists & Registry, and navigation/interaction frameworks. We’re looking for a Staff Technical Program Manager to lead the most critical and complex frontend initiatives end‑to‑end—operating at the intersection of UX, frontend architecture, performance engineering, experimentation, and platform integration. Your work will directly influence customer engagement, conversion, and business growth at massive scale.

Requirements

7–8+ years driving large‑scale frontend or customer‑facing product initiatives in complex, cross‑functional environments.
Demonstrated success leading multi‑quarter programs that span web and native apps with measurable impact on engagement, conversion, and performance.
Proven ability to partner closely with engineering, product, design, data, and platform teams to define scope, manage dependencies, and deliver on time.
Hands‑on experience with A/B testing and experiment governance (guardrails, segmentation, holdouts) and turning results into decisions.
Excellent communication and executive storytelling skills; adept at framing trade‑offs, risks, and customer impact.
Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Option 2: 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Nice To Haves

Background in frontend architecture concepts (state management, rendering, caching, design systems) and performance engineering.
Familiarity with Walmart‑scale platforms and integrations (catalog, pricing/promo, personalization, ads, search/relevance).
Tooling proficiency with Jira, Confluence, Figma, Slack, experimentation platforms, and analytics suites.
Track record of leading post‑incident reviews, establishing SLAs/SLOs, and implementing durable preventative guardrails.
Bachelor’s degree in a technical or quantitative field (or equivalent practical experience).
Certification in Project Management.
Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years’ experience in product design.
Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and joining us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Drives execution of large‑scale, highly complex Search Frontend (Search Browse) programs by identifying customer discovery needs; developing and communicating priorities and roadmaps; removing execution blockers; defining performance and quality standards; and continuously optimizing delivery.
Partners closely with Product, Design, Engineering, Platform, and Data teams to deliver fast, intuitive, accessible, and scalable search and browse experiences across Walmart’s web and mobile platforms.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity.
Ensures business needs are met by continuously evaluating the effectiveness of front‑end discovery experiences, applying data‑driven insights, and advancing a customer‑first, performance‑driven shopping journey at global scale.
Own a portfolio of complex, interdependent frontend programs aligned to pre‑transaction KPIs (engagement, conversion, performance) and experience quality (accessibility, reliability).
Translate product & UX strategy into multi‑quarter execution roadmaps spanning web, iOS/Android apps, design systems, experimentation platforms, and platform dependencies (CMS, identity, ads, catalog, personalization).
Lead cross‑surface initiatives that unify patterns and performance across Homepage, SRP, Browse, PDP, UGC, Lists & Registry, and Navigation/Discovery frameworks.
Partner with engineering and architecture to guide foundational frontend decisions across UI architecture, state management, rendering strategies, caching, and component design.
Drive modernization initiatives (e.g., framework upgrades, design‑system adoption, scalable component patterns).
Lead technical/design reviews to simplify complexity and ensure long‑term maintainability.
Oversee experimentation at scale—running A/B and multivariate tests across key surfaces, defining/monitoring KPIs, ensuring statistical rigor, and synthesizing insights into clear recommendations for senior leadership.
Align Engineering, Product, Design, Mobile, Platform, SEO, Accessibility, Analytics, Merchandising, and Marketing on shared CX outcomes.
Proactively identify risks, dependencies, and constraints; drive mitigation plans and timely decisions in ambiguous spaces.
Coach teams on frontend delivery best practices, dependency management, and execution at scale.
Raise the bar on program management standards and operating rhythms across the Frontend CX organization.

Benefits

Incentive awards for your performance.
401(k) match.
Stock purchase plan.
Paid maternity leave.
Paid parental leave.
PTO (Paid Time Off).
Multiple health plans (medical, vision, dental coverage).
Performance-based bonus awards.
Company-paid life insurance.
Sick leave.
Family care leave.
Bereavement.
Jury duty.
Voting leave.
Short-term disability.
Long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U (Walmart-paid education benefit program for full-time and part-time associates).
Tuition, books, and fees completely paid for by Walmart for Live Better U programs (high school completion to bachelor's degrees, English Language Learning, short-form certificates).
Stock (additional compensation).