Staff Technical Program Manager

Maleda Tech
$85 - $100Remote

About The Position

At Maleda Tech, we partner with leading technology companies to solve complex operational challenges at scale. Our work sits at the intersection of strategy, execution, and systems, helping high-growth teams build, optimize, and run critical programs that drive real business impact. We’re currently seeking a seasoned Technical Program Manager to support Payments initiatives, someone who thrives in ambiguity, operates with strong ownership, and can drive cross-functional programs from concept through execution with clarity and rigor.

Requirements

  • Ability to operate effectively in ambiguity and translate vague problems into structured, actionable plans
  • Strong ownership mindset with the ability to drive initiatives from concept through execution
  • Self-motivated, proactive, and adaptable across teams with varying operating cadences
  • Proven ability to influence stakeholders using strong analytical and problem-solving skills
  • Experience building processes and frameworks in ambiguous or early-stage environments
  • Detail-oriented while maintaining a strong grasp of the bigger picture
  • Experience working in highly cross-functional environments with multiple stakeholders
  • Excellent written and verbal communication skills with the ability to influence at all levels
  • Familiarity with project/task management tools such as Asana, Jira, or similar
  • Bachelor’s degree in Computer Science or a related technical field, or equivalent experience
  • 10+ years of experience in the software development industry
  • 7+ years of experience as a Technical Project Manager (or equivalent role)

Nice To Haves

  • Experience working on or supporting large-scale ML/AI platforms
  • Experience contributing to AI-powered product development
  • Strong interest in building and scaling products powered by AI models

Responsibilities

  • Develop a portfolio-level view of Payments programs, including scope, objectives, and success metrics
  • Collaborate with cross-functional stakeholders to ensure technical feasibility and drive projects end-to-end
  • Provide leadership with clear visibility into execution status, key decisions, risks, and issues
  • Lead planning, execution, and delivery of large-scale, cross-functional initiatives aimed at improving engineering productivity
  • Identify technical dependencies and align stakeholders on mitigation strategies across quarterly and bi-annual planning cycles
  • Manage resource planning, risk escalation, and mitigation to ensure successful program delivery
  • Drive clear, consistent communication across teams and leadership to ensure accountability and timeline adherence
  • Define and align on success criteria with stakeholders; continuously assess and mitigate risks
  • Partner with engineering teams to develop and maintain high-quality internal documentation
  • Collaborate with leadership to implement best practices and align on Payments priorities
  • Track and report on key performance indicators (KPIs), highlighting risks and opportunities
  • Operate independently across stakeholders, maintaining focus on priorities while ensuring no critical details are missed
  • Build a high-trust team environment, remove blockers quickly, and enable teams to perform at their best
  • Continuously identify process improvement opportunities with a focus on simplification and productivity
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