Staff Technical Program Manager, User Protection

Google • New York, NY

1d

About The Position

Google's User Protection practice focuses on solutions to meet evolving user safety needs. One of our most critical and sensitive missions is Egregrious Harms Protections (EHP) safeguarding children and adults from the most injurious forms of abuse. EHP builds resilient, cross-product solutions that address these harms across multiple accounts and ensure protection continuity in an AI-driven threat landscape. The team maintains comprehensive state on current and emerging threats, creates tailored and AI-sustainable protections, drives regulatory compliance in an industry-leading role, and partners with organizations and agencies to combat harms in both the online and physical worlds. In this role, you will be directly responsible for the end-to-end execution of individual programs within the EHP portfolio, encompassing their structure, planning, oversight, and delivery to ensure the development of timely security protections. Additionally, this role involves a crucial partnership with Engineering and Product leads to advance the EHP practice by contributing to its strategy, prioritization, resource allocation, governance, partner management, and communications.

Requirements

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in Technical Program Management.

Nice To Haves

• Experience in outcome-focused program management, emphasizing resilience, risk management, and end-to-end accountability.
• Ability to build stakeholder relationships and navigate organizational incentives to drive alignment on shared goals.
• Ability to anticipate future business needs and potential issues while maintaining the capability to execute effectively at a tactical level.
• Ability to navigate controversial issues and maintain momentum in driving program progress regardless of obstacles or resistance.
• Ability to earn trust and collaborate effectively on the technical aspects of program risk, schedule, and scope.
• Excellent communication skills with clearly articulating ideas to various audiences and speaking candidly with executives.

Responsibilities

• Define, manage, and guide a portfolio encompassing software development, threat reduction, and regulatory compliance work, ensuring all programs align with coherent engineering and product strategies to achieve business impact.
• Hold direct responsibility for the planning and execution of specific programs within the portfolio, driving timely delivery, fostering efficient collaboration, and ensuring clear accountability across company-wide networks.
• Implement and lead a governance structure and reliable cadence for executive decision-making, program reviews, prioritization, and efficient Resource Stewardship (including machine and people resources), while effectively exposing and mitigating dependencies.
• Develop and execute comprehensive communication standards across the program portfolio, including tailored communications for executives and key partners, to ensure transparency and alignment.
• Identify and implement change management opportunities that increase program velocity and enhance efficiency and utilization across multiple teams and the broader organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees