We're looking for an experienced, technical Staff-level Technical Program Manager (TPM) to lead our Quality and Reliability efforts across critical systems and services. This is a high-impact, individual contributor role for someone who has done this before, who can build structure where needed, navigate ambiguity, and drive outcomes across multiple teams and domains. You’ll be responsible for leading cross-functional programs to improve system reliability, scalability, and operational quality, from improving incident response and production readiness to redefining the ways we test and deploy software. This is not a generalist role: we’re looking for a TPM with deep technical fluency and a track record of shaping system-level quality and delivery culture at scale.