DoorDash USA-posted 3 months ago
Full-time • Mid Level
Phoenix, AZ

As the Technical Program Manager at DoorDash Labs you will play a central role within the robot operations team at DoorDash Labs as we scale and optimize last-mile deliveries using autonomy. You will report to the manager of our growing Technical Program Management team and will interface with operations, hardware, service, software, autonomy, safety and testing teams on a daily basis. This role is an on-site role and requires being at our Phoenix offices 5 days per week, and will include occasional travel to our SF Bay Area locations.

  • Join DoorDash, a hugely successful logistics technology company
  • Use your deep technical and data analytics skills to investigate robot fleet health and operational issues
  • Initiate and drive software and hardware improvements to our delivery robot fleet and associated operations
  • Work closely with members of our operations teams in the Phoenix area on a daily basis to understand pain points and opportunities for improvement
  • Engage cross functionally with Hardware, Software, Firmware, Controls, Devops, Release Management and Operations
  • Drive process improvements across engineering and operations
  • A Bachelor’s Degree in a technical field
  • 6+ years of industry experience working in technical program management, ideally for an AV company
  • Excellent written and verbal communication skills and attention to details
  • A track record of managing complex, cross-functional projects and programs in a highly dynamic environment
  • A proven ability to mine and use data to drive technical analysis
  • The desire to embrace ambiguity and the ability to organize disparate ideas into a cohesive plan
  • A working understanding of autonomy concepts and AV testing procedures
  • Quantitative reasoning math skills required
  • Strong familiarity with program management tools, such as Jira, Confluence, Smartsheet/MS Project, Google Workplace applications
  • Comprehensive benefits and perks including premium healthcare
  • Wellness expense reimbursement
  • Paid parental leave
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