Staff Technical Product Manager – Knowledge Management Systems

GE Aerospace • West Chester Township, OH

21h

About The Position

As product owner of the Platform for Knowledge Management & Collaboration you will be responsible for creating strong working relationships across multiple business groups to define and execute the strategy and roadmap for digital products and services used to enable Enterprise Knowledge Services, Technical Publications, and Project Document Management. You will direct a technical team with a clear and descriptive set of requirements and partner with the team to determine what can be delivered through balancing the need for new features, defects, and technical debt. Your priority is seamless integration and alignment of perspectives from a broad set of internal stakeholders: digital technology leaders, research and engineering leaders, product safety and quality leaders, other digital technology product owners, architects, and developers.

Requirements

• Demonstrated experience implementing governed taxonomies within technical products.
• Strong knowledge of SharePoint Online and M365 environment
• Familiarity with knowledge management in a regulated environment
• Experience working with Agile methodology
• Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
• Minimum 3 years of professional experience in Technical Product Management or IT
• Minimum 3 years of professional experience in Knowledge Management systems or other Document Management systems
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
• This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
• This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Responsibilities

• Demonstrate superior product and industry knowledge of the Knowledge Sharing and Document Management competitive environments and helps the organization maintain the competitive edge.
• Interact with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback to shape the product strategy and surface and prioritize needs.
• Work with cross-functional teams to deliver features and major, complex products.
• Develop a deep understanding of business goals and processes to inform product / services priorities and improvements.
• Partner with the Information Science & Knowledge Systems business leader and Knowledge Managers in the business to develop and promote a culture of sharing.
• Lead product, roadmap, feature definition, planning, and life cycle management efforts.
• Possess a deep understanding of the technology stack and impact on final product.
• Routinely collaborates with UX, Architecture and engineering teams on multiple issues and decisions.
• Conduct customer and stakeholder interviews and elaborates on personas.
• Demonstrates superior persuasion and influencing skills that ensure alignment between customer, product manager and development teams
• Own the release and sprint backlogs short-term roadmap for MVPs and quarterly releases.
• Own and manages the backlog; continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready.
• Prioritizes continuously in accordance with the understanding and validation of customer problems and needs
• Demonstrates strategic-level skills in problem solving and ability to navigate through ambiguity.
• Engage frequently (50% of the time) with the development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.
• Translate unstructured or ambiguous work requests into actionable user stories and work units.
• Partner with Development Leadership to ensure healthy development process.
• Ensure alignment and adherence to standards (e.g., architecture, compliance, security).
• Increase adoption and consumption of product capabilities.

Benefits

• GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.
• GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level