Staff Systems Analyst

General Motors•Austin, TX

About The Position

The Role We are seeking an experienced Systems Analyst with deep expertise in Infor Warehouse Management System (WMS) and next-generation fulfillment technologies to support the design, implementation, and optimization of our global warehouse operations. The ideal candidate will play a key role in bridging business operations and technology, ensuring successful deployment and integration of advanced fulfillment capabilities, including Automated Storage and Retrieval Systems (AS/RS), robotics, and other automation solutions. You’ll have the opportunity to be part of a high-impact team driving the future of fulfillment and warehouse automation, leveraging the latest technologies to improve efficiency, accuracy, and scalability across our global supply chain. What You'll Do: Lead the analysis, configuration, and implementation of Infor WMS solutions across distribution and manufacturing environments. Partner with business stakeholders, warehouse operations, and IT teams to translate functional requirements into effective technical solutions. Support the integration of automated material handling systems, including AS/RS, pick-to-light, AGVs, and robotics, with WMS and ERP platforms. Develop detailed system documentation including business process flows, functional specifications, and configuration guides. Participate in system testing, data validation, and user acceptance activities to ensure smooth deployments. Provide production support, troubleshoot issues, and drive continuous improvement in warehouse and fulfillment system performance. Collaborate with solution architects and vendors to evaluate emerging technologies that enhance throughput, accuracy, and scalability. Train and mentor business users and junior team members on WMS functionality and best practices.

Requirements

Bachelor’s degree in Information Systems, Supply Chain Management, or related field.
10+ years of experience as a Systems Analyst or similar role implementing and supporting Infor WMS (preferred) or comparable Tier 1 WMS platforms (Manhattan).
Proven experience working with warehouse automation systems such as AS/RS, conveyors, robotics, or autonomous guided vehicles.
Strong understanding of warehouse operations, inventory control, and fulfillment processes.
Hands-on experience with system configuration, integration, and data mapping.
Knowledge of SQL, APIs, and middleware used for WMS integration a plus.
Excellent problem-solving, analytical, and communication skills.
Ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.

Nice To Haves

Masters Degree in Information Systems, Supply Chain Management, or related field.
Experience with Infor Warehouse Management and related modules.
Proven experience leading and owning medium to large scale supply chain projects with 30+ project team members.
Exposure to industry leading supply chain technologies and digital warehouse transformation initiatives.
Familiarity with RF technologies, IoT sensors, and analytics tools for operational visibility.
Project management or Agile delivery experience.

Responsibilities

Lead the analysis, configuration, and implementation of Infor WMS solutions across distribution and manufacturing environments.
Partner with business stakeholders, warehouse operations, and IT teams to translate functional requirements into effective technical solutions.
Support the integration of automated material handling systems, including AS/RS, pick-to-light, AGVs, and robotics, with WMS and ERP platforms.
Develop detailed system documentation including business process flows, functional specifications, and configuration guides.
Participate in system testing, data validation, and user acceptance activities to ensure smooth deployments.
Provide production support, troubleshoot issues, and drive continuous improvement in warehouse and fulfillment system performance.
Collaborate with solution architects and vendors to evaluate emerging technologies that enhance throughput, accuracy, and scalability.
Train and mentor business users and junior team members on WMS functionality and best practices.

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