Staff Solutions Architect

IBM-posted 3 months ago

Full-time • Mid Level

Hybrid • Lowell, MA

5,001-10,000 employees

Professional, Scientific, and Technical Services

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Assist as a specialized domain expert aligned to, and in support of, HashiCorp's products and the surrounding ecosystem and an escalation path to progress strategic opportunities across the entire customer journey
Establish and maintain an understanding of the overall HashiCorp technology portfolio
Assist in sophisticated technical due diligence activities supporting our moments that matter such as Discovery, Technical Validation, Onboarding, Consumption, and Optimization
Deliver advanced product presentations, demonstrations, evaluations, workshops, and proof-of-values to key customer partners
Partner with Account Teams to identify and manage Customer risks and opportunities as they relate to product adoption, renewal, and expansion
Collaborate with HashiCorp Product Management to translate Customer business needs into technical solutions and prioritize new product requirements
Collaborate with HashiCorp Product Management, Marketing, Product Education, and Value Engineering to build and manage prescriptive patterns for core and strategic product use cases
Act as educators and advisors to HashiCorp Sales teams, our partners and our customers
Help foster an environment for ongoing customer success

Bachelor's Degree
Comfort leading discussions with customers to educate and advise on usage and adoption of HashiCorp products to achieve measurable value
Deep technical expertise in cloud and on-premise infrastructure management, application deployment, and practical security methodology
Strong foundation of supporting technical sales and security-focused solutions
Ability to work well in a highly-dynamic environment that focuses on providing outstanding customer service
Comfort working remotely and performing well given a high level of independence and autonomy
Outstanding communication - Developing and delivering technical content for audiences of varying technical abilities
Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and/or scheduling platforms
Experience with either engineering/operating an infrastructure platform that has its own internal/external customers
Experience in major transformation efforts involving significant process, organizational and technology change
This is a customer-facing role. You may be required to travel to client locations to deliver on engagements when needed

Master's Degree
Experience crafting technical content such as Architectural Blueprints and Recommended Patterns
Experience supporting peers through code review, pairing, and acting as a resource for all team members, sharing technical knowledge and process guidance
Deep knowledge of HashiCorp's domain area and how it works together to conceptualize solutions in the given domain area (HashiCorp product Certification Desired)
Expertise in at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred)
Expertise in the field of container orchestration and development (CKA Certification Preferred)

Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs
Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

Track Jobs with Teal

Job Search Resources

•

AI Resume Builder

•

Solutions Architect Resume Examples

•

Solutions Architect Cover Letter Examples

Staff Solutions Architect

Job Search Resources

Tools

Career Hubs

Guides

Company