Stryker-posted 4 days ago
Full-time • Mid Level
Hybrid • San Jose, CA
5,001-10,000 employees

Stryker is hiring a Staff Software Quality Engineer, Post Market to support our Medical’s Digital Health division and portfolio Software as a Medical Device (SaMD)/Software in a Medical Device ( SiMD ) and non-medical device software to support projects as a quality engineer for post-market activities to drive customer quality. You will oversee ongoing compliance, monitor performance, and drive continuous improvement for both regulated and non-regulated software medical products after market release. Workplace Flexibility & Location requirements: This is a hybrid role requiring the candidate to be within commuting distance of one of the following locations: San Jose, CA; Orlando, FL; Portage, MI; or Fort Wayne, IN. The work schedule is structured to support flexibility, with in-office presence required Monday through Wednesday and remote work available on Thursday and Friday. To qualify, candidates must be able to commute to one of these specific facilities as needed.

  • Collaboratively ensure compliance with Quality Management System requirements for post-market activities, driving NC/CAPA, and PFA processes in partnership with the business.
  • Partner with the Professional Services and Technical Support Organization to ensure quality customer outcomes through software solution installation and tech support activities and processes.
  • Drive and complete complaint investigations including follow-up with customers and internal cross functional stakeholders while using enterprise tools ( SalesForce /SAP/ Trackwise /Jira/Windchill/Atlassian Suite/ ZenDesk /ServiceNow).
  • Conduct risk assessments and Health Hazard Analysis as required in conjunction with R&D and Quality.
  • Work on process improvement projects while applying software industry practices, compliance standards and guidance (FDA/HHS).
  • Act as a subject matter expert on all related procedures, ensuring compliance to the relevant procedures.
  • Support cybersecurity and data privacy efforts in collaboration with Legal, Compliance, and Product Security teams, addressing monitoring activities and regulatory responses.
  • Oversee and track post-market KPIs for MDR, business reviews, and continuous process improvement, providing data analytics, KPI insights, and project status updates in business and management reviews.
  • Develop and implement a QMS for non-medical devices to ensure product quality, efficient processes, and compliance with industry standards (e.g., ISO 9001).
  • Bachelor’s degree in science or engineering.
  • Minimum of 4 years of experience as an Engineer
  • Working knowledge of QA practices, including defect tracking and risk-based testing, especially in post-market or production environments involving NC/CAPA processes.
  • Experience with software Failure Modes Effect Analysis (sFMEA), Security Risk Assessments and defect management, software testing and/or verification/validation.
  • Knowledge of software development life cycle (SDLC), software validation, and agile methodologies.
  • Hands-on experience using Power BI or similar tools for basic data visualization and monitoring.
  • Exposure to Software as a Medical Device (SaMD), Software in a Medical Device (SiMD), or Software as a Non-Medical Device (SaND), with a general understanding of FDA guidance on software classification.
  • Internship or early-career experience at a leading tech company (e.g., Amazon, Google, Microsoft) or similar, demonstrating strong technical aptitude and collaboration skills.
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