Staff Software Engineer - Hybrid
About The Position
The Claims IT department is seeking a Staff Software Engineer to join their team and play a pivotal role in designing, building, and scaling next-generation claims technology solutions. This is a hands-on technical leadership role where the engineer will drive architecture decisions, mentor engineers, and deliver high-impact software that transforms the claims experience for customers and internal users. The role involves working at the intersection of modern cloud-native engineering and emerging Generative AI / Agentic AI capabilities, helping the organization harness these technologies to improve claims processing, decision-making, and operational efficiency. This role will have a Hybrid work schedule, with the expectation of working in an office location (Hartford, CT; Columbus, OH; and Charlotte, NC) 3 days a week (Tuesday through Thursday).
Requirements
- Candidates must be authorized to work in the US without company sponsorship.
- 6+ years of professional software engineering experience with a track record of delivering complex, enterprise-scale applications.
- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
- Hands-on experience with Generative AI and Agentic AI technologies — including working with large language models (LLMs), AI agents, prompt engineering, vector databases, RAG architectures, and AI orchestration frameworks (e.g., LangChain, LangGraph, CrewAI, AutoGen, or similar).
- Strong proficiency in Python and/or Java, with demonstrated ability to build production-grade backend services and APIs.
- Extensive experience with Amazon Web Services (AWS), including but not limited to: Lambda, DynamoDB, S3, SQS/SNS, API Gateway, ALB, Step Functions, and IAM.
- Experience building modern front-end applications using Angular.
- Solid understanding of RESTful API design, microservices architecture, and event-driven systems.
- Experience with Infrastructure as Code using Terraform.
- Proficiency with CI/CD tools and practices (Jenkins, GitHub Actions, or similar).
- Strong understanding of software engineering fundamentals: design patterns, data structures, algorithms, testing strategies, and secure coding practices.
- Excellent communication and collaboration skills with the ability to influence technical direction across teams.
Nice To Haves
- Experience with Guidewire ClaimCenter or other Guidewire products is a significant plus.
- Experience with FastAPI, Flask, or Spring Boot for building backend services.
- Familiarity with containerization (Docker) and orchestration (ECS/EKS).
- Experience with serverless architectures and event-driven design patterns (e.g., AWS Lambda + SQS/SNS + DynamoDB Streams).
- Knowledge of observability and monitoring tools (CloudWatch, Datadog, Splunk, or similar).
- AWS certifications (Solutions Architect, Developer, or Machine Learning Specialty).
- Experience with testing frameworks such as pytest, JUnit, Karate, or similar.
- Prior experience in the insurance or financial services industry.
- Familiarity with Agile/SAFe methodologies and working in a scaled Agile environment.
Responsibilities
- Lead the design and development of scalable, cloud-native applications and microservices on AWS to support claims processing platforms.
- Architect and implement Generative AI and Agentic AI solutions, including LLM integration, prompt engineering, AI orchestration pipelines, retrieval- augmented generation (RAG), and autonomous agent workflows.
- Serve as a hands-on technical leader — writing production code, conducting code reviews, and setting engineering standards for the team.
- Collaborate with product owners, architects, data scientists, and business stakeholders to translate complex business requirements into robust technical solutions.
- Mentor and coach junior and mid-level engineers, fostering a culture of engineering excellence, continuous learning, and innovation.
- Drive adoption of DevOps best practices including CI/CD pipelines, infrastructure as code (Terraform), automated testing, and observability.
- Evaluate and recommend new technologies, frameworks, and patterns to improve developer productivity, system reliability, and customer outcomes.
- Contribute to the evolution of our claims platform architecture, ensuring solutions are secure, performant, and maintainable at enterprise scale.
- Partner with cross-functional teams across Claims IT to ensure consistency in standards, patterns, and tooling.
Benefits
- Short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
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What This Job Offers
Job Type
Full-time
Career Level
Senior
