About Zendesk and Our Quote to Revenue Team At Zendesk, we empower organizations worldwide to deliver better customer experiences with our best in class SaaS solutions. Our Quote to Revenue team plays a pivotal role in ensuring seamless processes from sales quoting, subscription billing, revenue recognition, and customer financial operations. We are at the forefront of transforming we manage recurring and usage based revenue streams by leveraging leading-edge technologies and innovative billing capabilities. As Zendesk expands our portfolio into emerging markets such as AI-driven offerings, our Quote to Revenue team is instrumental in scaling and evolving revenue systems that keep Zendesk competitive and agile. Position Summary Zendesk is seeking an exceptionally seasoned Staff Software Engineer to lead initiatives around our Zuora Billing, Mediation, and Revenue platforms. This lead role will partner closely with business stakeholders, product managers, and technical teams to architect, design, and implement enhanced billing solutions. You will be a critical player in driving transformation projects including Orders Actions, Order to Revenue (OTR), Metering, Native Ramps, Advanced Consumption Billing and more, all essential to supporting Zendesk’s innovative go-to-market programs and AI offerings. This is a high-impact position requiring deep expertise in billing systems, revenue workflows, and a solid grasp of SaaS subscription lifecycle management.