Staff Software Engineer

NetDocuments

7d•$170,000 - $190,000•Hybrid

About The Position

NetDocuments is seeking a Staff Full Stack Software Engineer to play a pivotal role in shaping the future of our next-generation document management systems. As a senior technical leader, you’ll drive the design, architecture, and delivery of scalable, event-driven platforms that power mission-critical frontend and backend solutions for our global customer base. This role is ideal for an engineer who thrives at the intersection of backend architecture, cloud-native infrastructure, and full stack development—someone who builds production-ready applications at scale while guiding teams toward technical excellence. You’ll collaborate with product, design, and engineering leadership to define the direction of our systems and integrate cutting-edge technologies, including AI-driven services and event-based data pipelines. If you’re passionate about building resilient systems, mentoring engineers, and driving innovation in how organizations manage and interact with their documents, this is your opportunity to make a lasting impact.

Requirements

Bachelor’s degree or higher in Information Systems, Computer Science, or a related field—or equivalent experience.
8+ years of professional software engineering experience delivering production-grade applications at scale on cloud platforms.
5+ years in technical leadership and development roles using OCR technologies.
Proven track record of building scalable applications still in production.
Expert proficiency in C#/.NET.
Expert proficiency with OCR technologies such as Tesseract or Apryse
Expert proficiency building event-driven, microservice-based products
Expert proficiency developing on cloud platforms, preferably AWS
Expert proficiency with Kafka or similar event streaming platforms
Expert proficiency in observability, including logging, metrics, tracing, telemetry, preferably with DataDog

Nice To Haves

Deep experience building with OCR & Text Extraction technologies.
Deep experience building document management or enterprise content management
Deep knowledge of event-driven architectures.
You know what it means and takes to ingest millions of documents an hour into a SaaS based document management platform
Track record of developing high-performance content extraction and transformation products at scale.
Legal industry expertise or experience with B2B SaaS in regulated industries.
Experience integrating AI services and emerging technologies into production systems.

Responsibilities

Technical Leadership & Architecture
Set technical direction for our document content extraction and transformation team, establishing patterns for scalable, secure, and performant systems on AWS.
Lead architectural decisions that use OCR technologies such as Tesseract and Apryse OCR.
Drive initiatives that improve scalability, performance, and reliability of the product while considering and implementing changes that control costs without impacting customer satisfaction.
Guide the evolution of our content extraction and transformation technology stack as the business and customer needs mature and scale.
Make critical technical decisions that balance user experience, performance, security, and maintainability.
Product Design and Build
Design and implement event-driven architectures using AWS services, Kafka, and modern data pipelines.
Build production-grade applications across C#/.Net, AWS services, and document extraction/transformation technologies.
Design and implement scalable APIs (REST, GraphQL) that power our front-end and enable third-party integrations.
Integrate AI-driven services and emerging technologies to enable greater backend efficiencies and increase customer productivity.
Build the product to enable seamless, scalable, and flexible semantic search capabilities.
Ensure security, performance, and compliance considerations are applied across all implementations.
Problem Solving & Ownership
Solve complex technical challenges from real-time customer experiences and issues to event-driven document processing at scale.
Take full ownership of initiatives from concept through production and ongoing evolution.
Make sound architectural decisions by weighing trade-offs with reasoning that stands up over time.
Proactively identify and address technical debt before it impacts the team.
Build and Optimize Systems
Write high-quality, well-tested code across the full stack with emphasis on maintainability.
Design resilient systems that maintain uptime and performance as we scale globally.
Implement observability through logging, metrics, and telemetry to proactively triage issues.
Monitor and optimize performance at scale, identifying bottlenecks and implementing solutions.
Create comprehensive technical documentation including architectural diagrams and design decisions.
Collaboration & Mentorship
Partner closely with product management to translate requirements into technical solutions.
Mentor engineers across experience levels, elevating technical skills and best practices.
Collaborate with Platform Services, Ops, and other teams on integration points and shared infrastructure.
Build consensus on technical approaches while having authority to make final decisions when needed.
Lead knowledge-sharing initiatives through code reviews, design discussions, and documentation.
Continuous Learning & Innovation
Stay at the forefront of content extraction and transformation technologies and industry trends, cloud-native architectures, and AI-powered tools.
Research and prove out new technologies through POCs that align with product strategy.
Contribute ideas that directly improve engineering velocity and quality.